Connect to MyResNet Residential Wi-Fi

Instructions on how to connect to the Apogee's Residential wireless network, MyResNet, for students and guests living in campus housing.

Overview

MyResNet is the Residential wireless network for students and guests living in campus housing. While UAA Information Technology doesn't support MyResnet, this information is helpful to those who use MyResNet.

In this article:

• What materials do I need?
• How do I use this technology?
• Helpful Tips
• Attached Documentation
• Need additional help or have issues

What materials do I need?

• Active in the UA System
  • Students who have registered for at least 1 credit through UAOnline within the past year.
• UA username and current UA password.
  • If you forgot your UA username or password, please visit the ME.UAA account recovery website.
• A device with Wi-Fi capability

How do I use this technology?

1. From a PC or Mac: When connecting for the first time, go to your wireless settings and connect to MyResNet Start Here. This Wi-Fi will automatically take you to the online portal (https://uaa.apogee.us) where you can sign in.
   1. Alternateively, on a mobile device, download the Apogee ResNet app from the App Store via the QR code in the attached file.
2. Create an Account: You can do this through the app or the portal.
   1. Sign in using your UA credentials and create an account.
   2. Once your account has been created, sign back in and click on Show WiFi password under the Add Devices tab. You can change your Wi-Fi password here to something unique.
   3. You will use this Wi-Fi password to connect your devices to the network.
3. Connect to the Network
   1. Navigate to the wireless settings on each device.
   2. Connect to MyResNet-5G (if your device is not compatible with 5G, connect to MyResNet2G).
   3. Enter your Wi-Fi password when prompted to connect.
   4. Enable the auto-join feature.

Helpful Tips

1. MyResNet-5G: Connect to MyResNet-5G for the fastest Wi-Fi connection. This should be your default setting.
2. MyResNet2G: Only use this network on devices that are not compatible with 5G.
3. MyResNet Start Here: Forget this network once you have created your account.

Attached Documentation

Please see the attached Apogee How To Connect Document.pdf for the QR code and the instructions provided by Apogee.

The file is located in the Attachments section of this article, located at the top of the page if you are using a computer or at the bottom if you are on a mobile device.

Need additional help or have issues

UAA IT Services does not manage or have access to MyResNet WiFi, so we are unable to provide support.

If you need any help, an Apogee support representative is available 24 hours a day to assist you:

• Call support at (866) 264-2837
• Email: support@apogee.us
• Chat live: https://uaa.apogee.us
• Receive support directly from your Apogee app.

If you need to access your account at any time, visit https://uaa.apogee.us and sign in.

For additional assistance, you may contact the UAA Residence Life Information Desk in the Gorsuch Commons at 907-751-7202.