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Office of Information Technology Banner Service

This is a link to the Service Page for Banner on the UA Office of Information Technology website ... This is a link to the Service Page for Banner on the UA Office of Information Technology website

When does my account expire?

expired semesterly. Disabled account owners may be able to appeal for a temporary, one time only, 30 day access by submitting a ticket to the IT Service Center. Staff and Faculty

Remove a Forward from Exchange Account

  How do I use this technology? Open a web browser, and login to your UA Exchange account. Click Outlook.   In the top right, click Settings.   Click

Report Legitimate URL Being Blocked by Firewall

This service is to report an instance where a legitimate URL is being blocked by the UA firewall and should be allowed. Eligibility Faculty Staff Required Information Before submitting a ticket, please have the following information ready: URL to allow

Attachments in Enterprise Service Management

Overview Attachments can be used in Enterprise Service Management (ESM) to associate work items with helpful documents. For instance, people are able to attach files to Project Requests so that

Is an offline directory listing available?

Information about how to access a copy of the UA online directory when offline. ... Overview In short no. Information within the Online Directory is frequently changing. To help ensure that the university community has the latest contact information available we encourage you to

Generative Artificial Intelligence (GenAI)

Generative AI licenses for purchase are available to UA faculty and staff for Copilot Pro and Gemini Premium. ... Artificial Intelligence (AI) is a major disruptive technological advance that has the potential to revolutionize higher education, as well as society at large. The University of Alaska Office of

Update my Employee Listing in the Online Directory

Overview Employees can use the Online Directory's self-service feature to update your primary department affiliation, title, office building, room number, fax number, and other information. The

Login to Microsoft 365

This article will show you how to access Microsoft 365 @ UA with your University account. ... Overview This document will show you how to login to the University of Alaska (UA) Microsoft 365 tenant. What materials do I need? Active University of Alaska account Web Browser: Apple

Place University Device Behind the Firewall

Request to move a qualified device, typically a printer or server, behind the UA network firewall. ... This service is for moving a qualified device, typically a printer or server, behind the UA network firewall. Eligibility Faculty Staff Required Information Before submitting a

Add or Change Office 365 Optional Software

Office 365 offers optional software available to UA Departments to purchase for their faculty, and staff. ... -in components are available for UA departments to purchase for their faculty and staff. These license(s) are available upon request, and the annual cost is charged to the requesting department. The

Remove a Forward from Gmail Account

  How do I use this technology? Open a web browser and login to your UA Gmail account. In the top right, click Settings.   Click See all settings.   Click the

Transfer a Ticket to Another Department

Overview In scenarios where a ticket is submitted to one department using the UA Enterprise Service Management (ESM) system that can not actually be worked by that department, it may be necessary

Request Special Wireless Network

department sponsor to help facilitate this request. Eligibility Faculty Staff Required Information Before submitting a ticket, please have the following information ready: Building(s

Set a Forward on Gmail Account

This article will assist you with setting up mail forwarding to direct all mail from the UA Google Mail account to another address. ... Overview ​Setup mail forwarding to direct all mail from the UA Google Mail account to another address. What materials do I need? ​Preferred Web Browser (i.e. Internet Explorer, Google