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Adjusting your Microsoft Form settings
Learn how to customize settings regarding who can fill out the form, when the form is available and not available, options for question randomization, among others. ... This will allow only individuals from within the University of Alaska to respond to survey or quiz. Accept responses: If selected respondents will be able to fill out and submit the form;...
Create a Knowledge Article
Please be aware of the other knowledge management articles covering content, style, and other guidelines to help insure consistency and utility. Before you create any article, be sure to Search for...
Ticket "On Hold" Status
Information on how to place a ticket "on hold" during periods of time when no work can be accomplished. ... To be specific, On Hold means that there is no work/task/effort that a department employee can perform until there is an action or response from someone external to their department. Individual...
Windows Management
Overview
The Microsoft Endpoint Configuration Manager (MECM) is the system used by the University of Alaska to manage and service UA owned Windows devices. With this in place, IT will be able to...
Modify a Scheduled Ticket
This article outlines how modify scheduled tickets for managing routine, reoccurring work on a specified cycle. ... This allows individuals to easily track common work, such as routine maintenance activities. As work requirements change, scheduled tickets may need to be updated in the system so that the ticket...
Copy an Existing Report
Information on how individuals with Enterprise Service Management (ESM) access can copy existing reports in order to make changes, or improvements without impacting other individuals that may be using ... In these scenarios it's usually simpler to copy the existing report, and then customize the new copy to reflect the desired output without impacting other individuals that may be using the original...
View Mailing List Membership Roster
List administrators attempting to manage their list may find it a bit cumbersome to use the Membership Management interface in these cases. A computer connected to the Internet
A web...
Create, edit, and collaborate on a Microsoft Form in Microsoft Teams
In Microsoft Teams, you can add a Forms tab so you can create a new form, or add an existing one, that your entire team can collaborate on. ... Easily setup a Forms tab, create a new form to collect responses, add an existing form to collect responses or show survey results, collaborate with your team on a form, or create notifications for...
Can I recover a message I deleted in Gmail?
Web browser
Your UA Username and password
How do I use this technology?
To undelete a message you must move the message(s) out of your Trash before 30 days has elapsed....
Attachments in Enterprise Service Management
Outlines the usage of attachments within the UA Enterprise Service Management (ESM) system. ... For instance, people are able to attach files to Project Requests so that all stakeholders can reference the same information while in the planning stage. File size is enforced to reduce the time...
Software Support
Additional software not offered by the university may be referenced; however, support for non-supported software titles will be best effort to resolve issues encountered by students, or employees. ... Before a departmental purchase is made, please check to see if we have licensing available for the product, if not submit a Software Request. Support Requests are worked by Priority based on the...
ADA Accessibility
The ADA Accessibility Team is dedicated to providing accessibility support and accommodations for applicants, employees, and visitors inside and outside of the workplace. ... The University of Alaska strives to create online and physical spaces where all people are treated with courtesy, compassion, dignity, and respect. UA is working to ensure that our online...
ADA Accessibility
The ADA Accessibility Team is dedicated to providing accessibility support and accommodations for applicants, employees, and visitors inside and outside of the workplace. ... The University of Alaska strives to create online and physical spaces where all people are treated with courtesy, compassion, dignity, and respect. UA is working to ensure that our online...
Change Ticket Classification
When you do, be sure to document the reason why the ticket classification was changed in the comments. Login to ESM.
Open the ticket that needs to be reassigned.
Click...
Access Delegated Exchange Online Account
Overview
The simplest means of accessing an Exchange Online (Office 365) email account that you've been granted delegate access to, is through the Office 365 web interface.
A web...
Creating your first Microsoft Form
The techniques you learn here will help you to create more complex forms. ... The techniques you learn here will help you to create more complex forms.
How do I use this technology? You can search for, link to, or upload and image you want to assoicate with your...