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Check Display Settings for Multiple Displays on Chromebook

  1. Knowledge Base
  2. Computers & Peripherals
  3. Desktop, Laptops, & Tablets
  Click the Gear icon on the pop-up menu to open Settings   Select Connected Devices on the left   Click the Displays option listed under Device To adjust your

Add an Asset/CI to Ticket

  1. Knowledge Base
  2. Enterprise Services
  3. Enterprise Service Management
  4. Ticket Management
the owning department and assigned employee, where appropriate, should be verified. What materials do I need? Internet connectivity A web browser Privileges within the UA ESM system to

Google Workspace Sync for Microsoft Outlook (GWSMO) Feature Limitations

  1. Knowledge Base
  2. Applications & Software
  3. Google Workspace @ UA
contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.

Student Aid

  1. Services
  2. UAA
worked and responded to during normal operating hours for UAA Shared Services. UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time. Provided By UAA Shared Services Business Services

Employee Performance Evaluations

  1. Services
  2. UAA
responded to during normal operating hours for UAA Shared Services. UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time. Provided By UAA Shared Services Human Resources Coordinator Team.

Timesheet Assistance

  1. Services
  2. UAA
responded to during normal operating hours for UAA Shared Services. UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time. Provided By UAA Shared Services Human Resources Coordinator Team.

Introduction to Multi-Factor Authentication

  1. Knowledge Base
  2. Security
  3. Multi-Factor Authentication
Authentication form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request. For additional assistance

UA Foundation Assistance

  1. Services
  2. UAA
will be worked and responded to during normal operating hours for UAA Shared Services. UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time. Provided By UAA Shared Services Business Services.

How many devices can I install Office 365 ProPlus on?

  1. Knowledge Base
  2. Applications & Software
  3. Microsoft 365 @ UA
phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.

Find the Computer Name on a Windows computer

  1. Knowledge Base
  2. Computers & Peripherals
  3. Desktop, Laptops, & Tablets
uaa ... Overview How to find the computer name on a Windows computer. What materials do I need? Windows computer  How do I use this technology? Right-click on the Start button

Request Training with Website - University

  1. Services
  2. Services by Department
  3. Information Technology
  4. Website Management
  5. UAA Website Content Management System (CMS)
@uaa.alaska.edu. Instructions on what to do next will be sent to you once we set up your personal training portal. Web Consultations are available for one or more current authors of the same site looking

Transfer a call in Cisco Jabber

  1. Knowledge Base
  2. Communication & Collaboration
  3. Telephone
In this article, the user will learn how to transfer a call in Cisco Jabber. ... number, 786-4646, can be entered as 64646). If it's not a UAA number, enter '81' first then the whole number.   Click the Call button to begin the transfer

Request Access to Edit Website/Webpage

  1. Services
  2. Services by Department
  3. Information Technology
  4. Website Management
  5. UAA Website Content Management System (CMS)
Request access to edit a website or specific webpage on the CMS. ... This service is for requesting access to edit a website or specific webpage on the university Content Management System (CMS), OUCampus. We require authorization from a Director, Dean, Manager, etc

Network Security

  1. Services
  2. Services by Department
  3. Information Technology
  4. Networking
Requests for changes and allowances in the UAA network firewall. ... This service is used is to request an allowance of legitimate traffic from a university supported device through the UAA network firewall. Eligible Peoples IT Services staff Embedded IT

Cisco VoIP Voicemail Media Player

  1. Knowledge Base
  2. Communication & Collaboration
  3. Telephone
mode. In computer mode, you will use your computer to play, and record greetings. In telephone mode, the UAA VoIP system will call you one your assigned office phone number and you will use your