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Off-Campus Calling

Overview On and after 24 October 2021, all off-campus and between-campus calls will require the use of 10-digit dialing. On-campus calls will continue to function with 5-digit dialing. This change

Reminder Notifications for Approval, Choice and Task steps

Information on how App Admins can configure an Approval, Choice or Task step to send reminder notifications. ... Overview Approval, Choice and Task steps include the ability to send reminder notifications when the step remains active. What materials do I need? Access to ESM TDNext Assigned App

Software Support

, support for non-supported software titles will be best effort to resolve issues encountered by students, or employees. ... owned devices, inquire with the vendor directly or check their website. Departments also qualify for academic discounts. Before a departmental purchase is made, please check to see if we have

macOS Software Center

Overview The Software Center allows UA employees to access relevant software & updates on UA owned computers. If a university employee requires software that doesn't appear in the Software Center

Is an offline directory listing available?

Information about how to access a copy of the UA online directory when offline. ... Overview In short no. Information within the Online Directory is frequently changing. To help ensure that the university community has the latest contact information available we encourage you to

Is there anything special I should be aware of regarding file or folder ownership with Google Drive?

then move it to someone else's folder, you are still the owner. When a UA account expires, and is later de-provisioned, all files owned by that account are deleted, including files that were moved

Update Application Version

Service Description This service is used to request an application already available in the software center be updated to a newer version. This can include small, incremental updates to versions

Request a Test Call

It is a good idea to test your video, and audio before a meeting or webinar. You can do that either manually, or via requesting a test meeting. ... It is a good idea to test your video, and audio before a meeting or webinar. You can do that either manually, or via requesting a test meeting. Manual Make sure you have the correct software

New File Storage/Shared Drive

This service is used to request the creation of a new department File Storage. This includes Network Shares, Sharepoint, Google Shared Drive and Departmental OneDrive. If you are a student and need a

Questions or Assistance with Email List

Assistance with Mailman for requesting a new mailing list; make changes to an existing list; how to do something; have something done you don't have permissions for; or get answers to questions. ... Assistance with Mailman for requesting a new mailing list; make changes to an existing list; how to do something; have something done you don't have permissions for; or get answers to questions like

Add or Change Group Policy

Departments, schools, and colleges may request one or more Group Policy Objects (GPO(s)) be created or changed in order to implement specific configurations/settings. ... Departments, schools, and colleges may request one or more Group Policy Objects (GPO(s)) be created or changed in order to implement specific configurations/settings for groups of people and/or

Overview of SharePoint Online

SharePoint Online is one of the underpinning technologies of Office 365 and allows individuals and groups to easily create a wide variety of ways to share information as well as tracking and ... . You'll need to be connected to the Internet to access your resources.   Can I undelete a file that was accidentally deleted from a SharePoint site? When you delete items from a SharePoint site

Office 365 Optional Software Licenses

, additional opt-in components are available for UA departments to purchase for their faculty and staff. Important License(s) are available upon request, and the annual cost is charged to the

View Email Headers in Gmail

Information on how to view the full header of an email you send, or received within a Gmail account. ... Overview Email headers contains information about an individual email, detailing the path a message took as it went through various mail servers. The headers contain time-stamps, IP addresses and

Summarize Workflow Progress with Stages

Information using Enterprise Service Management (ESM) workflow stages to summarize progress. ... Overview Stages are designed to abstract the details of what could be a complicated workflow in order to provide a quick status summary. Stages have the benefit of being visible through the