Trouble logging into myUA


There are a few possible issues that may prevent you from logging into myUA/PageUp listed in order of frequency:

  1. Chrome - Please only use Google Chrome with cookies and pop-ups enabled when utilizing the myUA/PageUp platform for best results.
  2. Job Assignment - It may take up to 1 business day from the time your job assignment begins in Banner until you have an active myUA account. If (up to) a few days after you receive your new assignment, your account does not automatically reactivate, please reach out to HRIS and we will be happy to help. 
  3. Wrong Link - If you are an employee trying to access the myUA Employee Services Dashboard, please use only the following link:

There is a comprehensive list of training FAQs posted at the following link:

HR Training 

Need additional help or have questions?

Please contact for additional assistance.  

To contact other UA HR teams, please visit our Contact Us page at



Article ID: 957
Wed 6/15/22 12:47 PM
Mon 4/15/24 5:01 PM