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Overview
The simplest means to access email accounts that you've been granted delegated access to is through the G Suite web interface.
Important
- Delegated Gmail accounts must be accessed in Gmail through a web browser. These accounts cannot be accessed through third-party apps such as the Outlook app.
- After UAA IT Services has granted a user access to a delegated email, it may take up to 4 hours before they can access the delegated email due to Google Gmail Sync.
In this article:
What materials do I need?
- Active in the UA System (employees with an active job status)
- UA username and current UA password.
- If you forgot your UA username or password, please visit the ME.UAA account recovery website.
- Internet access
- Web browser (i.e. Mozilla Firefox, Google Chrome, Apple Safari, etc)
- Desktop or laptop computer
How do I use this technology?
- Log in to your Google Workspace @ UA account by going to alaska.edu/google.
- In the upper right corner, click your initial icon or profile picture.
- From the drop-down menu that appears, you will see a list of all the accounts you've been delegated access to. Click on the desired account.
- A new tab will appear, showing the mailbox of the selected account.
Need additional help or have issues
For support, requests may be submitted anytime using the appropriate Help with Issue Sending or Receiving Email form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for the appropriate support group.