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Classroom Support

For assistance with technology in classrooms, lecture halls, and seminar rooms on campus.

IT Support

UAA Technical Support Center

Phone: (907) 786-4646
Toll-Free: (877) 633-3888
Email: uaa.techsupport@alaska.edu
Social Sciences Building (SSB), Room 120
Monday - Friday 7 a.m. - 6 p.m.
Saturday Closed
Sunday 10 a.m. - 2 p.m.

UAA IT Services Business Office

Phone: (907) 786-1880
Fax: (907) 786-6000
Email: uaa_itbusinesssrvcs@alaska.edu
Social Sciences Building (SSB), Room 120
Monday - Friday 8 a.m. - 5 p.m.

Kenai Peninsula College IT Help Desk

Phone: (907) 262-0351
Toll-Free: (877) 809-0572
Email: kpc_helpdesk@alaska.edu
Walter E. Ward Building (WWB), Room 121
Monday - Thursday 8 a.m. - 9 p.m.
Friday 8 a.m. - 5 p.m.

Kachemak Bay Campus IT Help Desk

Phone: (907) 235-1688
Pioneer Hall (KBPH), Room 217
Monday - Thursday 8 a.m. - 9 p.m.
Friday 8 a.m. - 5 p.m.

Kodiak College Technology Services

Phone: (907) 486-1233
Benny Benson Building (BBB)
Monday - Friday 8 a.m. - 5 p.m.

Mat-Su College Campus Technology Services

Phone: (907) 745-9764
Email: msc.techsupport@alaska.edu
Fred & Sara Machetanz Building (FSM), Room 112B
Monday - Friday 8 a.m. - 5 p.m.

Prince William Sound Campus Help Desk

Phone: (907) 834-1650
Valdez Campus (VDZ), Room 154
Monday - Friday 8 a.m. - 5 p.m.

Shared Services

Shared Services

Phone: (907) 223-8083
Monday - Friday 8 a.m. - 5 p.m.

IT Services Impact Notifications

UAA Online Directory Search Error
Identified as of 1/27/2023 4:22:50 PM
Cisco Finesse currently out of service for UAA call centers
Resolved as of 1/24/2023 10:47:57 AM
Service disruption with eWolf Portfolio (Digication)
Resolved as of 1/20/2023 1:54:55 PM

IT Services Planned Maintenance

Banner BANP (PROD) Upgrades
Scheduled as of 1/18/2023 1:15:06 PM
Banner BANQ (LRGP) Upgrades
Scheduled as of 1/18/2023 1:15:06 PM
UAA Intercampus Network Upgrade
Scheduled as of 1/27/2023 8:53:02 AM

UAA IT Services Notifications

Visit the UAA IT Services Status page to sign up for notifications or view the current status of University IT applications and systems at UAA.

IT Dates and Special Hours

Days All Univeristy Departments Are Closed

University of Alaska Observed Holidays:
  • New Year's Day & the day before if it is a weekday if not the day after
  • Martin Luther King Jr. Day in Celebration of Alaska Civil Rights
  • Friday of Spring Break
  • Memorial Day
  • Independence Day & the day before if it is a weekday if not the day after
  • Labor Day
  • Thanksgiving Day & the day after
  • Christmas Day & the day before if it is a weekday if not the day after