How to use the UAA Service Portal

How to use the UAA Service Portal to search the Service Catalog, Submit a ticket for service, or view your tickets.

Articles (8)

Add Services or Articles to Your Favorites

If you find yourself regularly referencing a Knowledge Base article or using a service, you can add it to your favorites to quickly access it in the future.

Browse the Service Portal

These instructions below will help you navigate university services available to you.

Search the Service Portal

These instructions below will help you search for university services available to you.

Sign In to Enterprise Service Management

This article will help you navigate the sign in to the Enterprise Service Management Service Portal.

Submit a Ticket in the Service Portal

This article will help you navigate the Service Portal to submit a ticket or service request.

Switch Between Service Portals

These instructions below will help you navigate between the available university service portals.

View your Tickets in the Service Portal

You can use the Service Portal to view, comment on, or update your existing ticket requests.

Withdraw a Ticket in the Service Portal

This article will help you cancel or withdraw an open ticket.