Install Cisco Jabber on macOS


This article will walk you through the steps need to successfully install the Cisco Jabber application on a computer running macOS.


Before you can login to Jabber, your campus phone line must be configured for Jabber use. See Get Started with Cisco Jabber.


What materials do I need?

  • Your campus phone line must be configured for Jabber use.


How do I use this technology?

  1. Download the Jabber client for macOS.
  2. Open the CiscoJabber.dmg disk image.

    macOS Downloads folder with Cisco Jabber disk image displayed
  3. Double-click the CiscoJabberMac-<version>.pkg.
  4. At the Installer's Introduction screen click Continue.

    macOS Cisco Jabber installer introduction screen
  5. At the License screen, click Continue.

    macOS Jabber install license screen
  6. When prompted, click Agree.

    macOS Jabber installer license agreement dialog box
  7. At the Installation Type screen, click Install.

    macOS Jabber installation type screen
  8. When prompted, enter the username, and password of an account that has local administrator access, then click Install Software.

    macOS Jabber installer authentication dialog box
  9. After the installer completes, click the Close button.

    macOS Jabber installer summary screen
  10. When prompted to retain the installer file, click Move to trash.

    macOS Jabber installer prompt to move file to trash


Congratulations, the Cisco Jabber application is now installed. Proceed to the next step to login to the Cisco Jabber client.


Next Steps

You can send, and receive telephone calls to your university assigned phone number. You can also check your voice mail.


Is there any additional information I should know about?

For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at

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Article ID: 161
Tue 6/2/20 2:14 PM
Mon 8/15/22 2:58 PM