Login to Cisco Jabber on macOS

Overview

This article will walk you through the steps need to successfully login to the Cisco Jabber application on a computer running macOS.

What materials do I need?

• Your campus phone line must be configured for Jabber use.
• A computer with Jabber installed. See Install Cisco Jabber on macOS.

How do I use this technology?

1. Open the macOS Applications folder.
2. Double-click the Cisco Jabber icon.
   
   
    
3. At the launch screen, enter your UaUsername@uaa.alaska.edu.
   
   
    
4. When prompted, enter your UA password.
   
   
    
5. If prompted to Verify Certificate
   1. Click Show Certificate.
      
      
       
   2. Select the Always trust "anc-express-edge.uaa.alaska.edu" check box, and then click Continue.
      
      
       
   3. When prompted with You are making changes to your Certificate Trust Settings, enter your username and password, then click Update Settings.
      
      
       
6. In the upper right corner of the display you will see a notification requesting permission for Cisco Jabber to be able to display alerts, sounds, and icon badges. Click either Don't Allow, or Allow as you desire. You can always change you selection later within System Preferences > Notifications.
   
   
    
7. If prompted with a Keystroke Receiving dialog window, click Open System Preferences.
   
   
    
   1. The System Preferences > Security & Privacy pane > Privacy tab > Input Monitoring section will open. Select Cisco Jabber.
      
      
       
   2. When prompted to quit Cisco Jabber, click Quit Now.
      
      
       
8. You will now see the primary Cisco Jabber window.
   
   

Congratulations, your login to Cisco Jabber client is a success!

Next Steps

You can send, and receive telephone calls to your university assigned phone number. You can also check your voicemail.

• Make a Phone Call Using Cisco Jabber
• Receive a Phone Call Using Cisco Jabber
• Checking Your Voicemail Using Cisco Jabber

Need additional help or have issues

For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or you can use the Seawolf Tech Portal to submit a Support for Issues with Phones ticket.