UAA Service Portal Home

A wide variety of information is available in our Knowledge Base to help you anytime, day or night. Find information about the services we offer in our Service Catalog as well as request assistance or report a issue.

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Alternatively browse through the site's knowledge articles, and services

COVID-19 Devices and Connectivity

IT Services has a limited number of laptops, Chromebooks and mobile hotspots available for check out. These can be requested as part of the Academic Loan Program service.

Upcoming Closures

Campus Closed: Thanksgiving
Thursday, November 24 – Friday, November 25, 2022

UAA IT Services Notifications

Visit the UAA IT Services Status page to sign up for notifications or view the current status of University IT applications and systems at UAA.

IT Services Impact Notifications

Unexpected Error When Logging into Digication
Resolved as of 10/1/2022 10:05:38 PM
Pharos Printing Outage
Identified as of 9/30/2022 4:30:06 PM
Mailman server receiving high traffic causing workflow issues
Resolved as of 9/28/2022 2:43:39 PM

IT Services Planned Maintenance

Banner BANP (PROD) Upgrades
Scheduled as of 9/23/2022 5:30:06 PM
Alaska Communications Emergency Network Maintenance Notification - WO-01678 - Northstar Lena Point to Nedonna Traffic Roll
Scheduled as of 9/28/2022 5:45:07 PM
Network Maintenance for Cyber Security
Completed as of 9/30/2022 3:31:40 PM