Service Catalog

Categories (10)

Accounts & Access

Account, access, and authority systems and services protect UA's information resources.

Applications & Software

Services related to supported software and applications, including volume licensed software and license eligibility for students.

Communication & Collaboration

Get help with Email, Calendaring, MS Teams, Zoom, Telephone (VoIP), and more.

Computers & Peripherals

Personal and departmental computing, scanning, and technology needs.

Educational Technology

Assistance, and requests associated with the Learning Management System (LMS), Digication, classroom technology, and related academic technologies in learning environments and facilities across campus.

Enterprise Information Systems & Automation

Services related to data center management, device management, enterprise service management, IT monitoring & alerting, and more.

Networking

Assistance with UAA network, including wired and wireless (wi-fi) connectivity.

Printing

Assistance, and requests associated with using supported printing devices, and services.

Security

Services providing protection to physical, and/or digital resources.

Web Development & Hosting

Services relating to university Content Management Service (CMS), other supported web based technology/applications, web application development. and general website related inquiries.