Service Catalog

Categories (10)

Accounts & Access

Account, access, and authority systems and services protect UA's information resources.
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Applications & Software

Services related to supported software and applications, including volume licensed software and license eligibility for students.
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Communication & Collaboration

Get help with Email, Calendaring, MS Teams, Zoom, Telephone (VoIP), and more.
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Computers & Peripherals

Personal and departmental computing, scanning, and technology needs.
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Educational Technology

Assistance, and requests associated with the Learning Management System (LMS), Digication, classroom technology, and related academic technologies in learning environments and facilities across campus.
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Enterprise Information Systems & Automation

Services related to data center management, device management, enterprise service management, IT monitoring & alerting, and more.
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Networking

Assistance with UAA network, including wired and wireless (wi-fi) connectivity.
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Printing

Assistance, and requests associated with using supported printing devices, and services.
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Security

Services providing protection to physical, and/or digital resources.
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Web Development & Hosting

Services relating to university Content Management Service (CMS), other supported web based technology/applications, web application development. and general website related inquiries.
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