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The Adobe Creative Cloud suite of software, and web-based applications is available through a centrally managed University of Alaska system license agreement. Departments can purchase licenses from this agreement for use by Staff, Faculty, and Students, whether for administrative duties, or academic work.
Virtual Desktop Infrastructure (VDI) allows you to access a virtual computer on your own device that may have access to software and other resources that your own device does not.
Assistance, and requests related to the UA employee, and department online directory.
The Scheduling & Space Management System (SSMS) for the University of Alaska Anchorage. Used for the managing events; scheduling locations and resources; publishing to web calendars, other tasks or approval for events; and analytics reports for any of those activities. It is currently used for scheduling by most Anchorage Campus departments, Kodiak, Mat-Su & Prince William Sound campuses.
Schedule a move of many computers and related equipment for large offices or entire departments from one campus location to another.
The Business Services team can provide assistance with your UA Foundation awards, budget transfers, purchases, etc.
Assistance, and requests associated with your UA Account/Identity to change your UA password, request access, and more.
Support for university websites and online services hosted separately from the content management system (CMS).
Assistance with purchase requisitions, purchase orders, procured purchases/payments, and processing invoices for payment.
Assistive technology helps individuals with disabilities perform tasks which might otherwise pose challenges or not be possible. This could include accessible text-to-speech support for reading materials, speech-to-text for writing support, digital recorders, audio listening devices, and more.
UAA's Email Marketing Platform can be used to send email marketing campaigns to targeted University audiences (all staff & faculty, current students of a particular college, alumni, etc.). The platform is capable of tracking and reporting on the success of a particular campaign (whether an email was opened, if a particular link was clicked, etc.).
UAA IT maintains managed, secure data centers that can service your physical and virtual server/storage colocation needs.
Request review/approval for new software that isn't currently offered/available within the University of Alaska system.
Assistance, and requests associated with TLS certificates used for services such as HTTPS, and other protocols that allows secure connections between devices.
Assistance, and requests associated with the university's Enterprise Service Management system departmental ticketing application, and the Asset/Configuration Item application.
Information Technology Services can host and manage software licenses where deployed software applications would benefit from a central license service.
Assistance, and requests associated with protection and solutions for dealing with malicious email communications.
Assistance, and requests related to file storage, data archiving, and other related services and collaboration solutions.
Assistance, or requests associated with administration options for servers located in the university's data centers.
A PDF Reader will allow you to view, annotate and fill out form-fill PDF documents. To fully edit and modify PDF documents you will need a PDF Editor which will also have all of the same options as a PDF Reader.
Assistance, and requests associated with using university supported services such as Google Forms, Microsoft Forms, or Qualtrics for creating online surveys, registration forms, and other forms.
Legacy service for submitting a software waiver for review/approval for new software that isn't currently offered by IT Services.