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Information Technology Services can host and manage software licenses where deployed software applications would benefit from a central license service.
Support for university websites and online services hosted separately from the content management system (CMS).
The Learning Management System is to deliver course content and interact with instructors and fellow students of a classes. It is primarily used for distance education classes that are taught entirely online but can also used for face-to-face or mixed classes.
UAOnline gives students, staff and faculty access to business aspects of the university.
Assistance, and requests associated with your UA Account/Identity to change your UA password, request access, and more.
Enterprise Resource Planning (ERP) (also known as Banner) maintains integrated data that support student, financial aid, human resources, and finance systems across the University of Alaska system.
Request review/approval for new software that isn't currently offered/available within the University of Alaska system.
Legacy service for submitting a software waiver for review/approval for new software that isn't currently offered by IT Services.
Assistance with the transfer of expense or revenue (i.e. Journal Voucher) between accounts.
Providing University security risk and vulnerability assessments, mitigation recommendations, and audit assistance.
Assistance, and requests associated with server, and application management, monitoring, and alerting solutions.
The Payroll Department is a part of UA HR where we support all employees and provide solutions related to payroll activities. The Payroll Team provides support on both web timesheets and manual entry timesheets. This requires working knowledge of earnings codes, deduction codes and other items that make up your paycheck, such as child support orders, IRS and other levies, and court-ordered garnishments. Our Team Purpose is to work as a team, sending the right information and money to the right people at the right time.
Assistance with purchase requisitions, purchase orders, procured purchases/payments, and processing invoices for payment.
UAA IT maintains managed, secure data centers that can service your physical and virtual server/storage colocation needs.
The Adobe Cloud is where Adobe software can be accessed. License to adobe software via the Adobe Cloud are centrally managed by a University of Alaska system license agreement. Departments can purchase licenses from this agreement for use by Staff, Faculty, and Students, whether for administrative duties, or academic work.
Compensation and Classification is responsible for developing compensation programs, policies, and approaches that meet the unique needs of our academic and business units. This includes the creation and maintenance of the classification systems, compensation structures and the policies and procedures associated with career development and pay practices.
Virtual Desktop Infrastructure (VDI) allows you to access a virtual computer on your own device that may have access to software and other resources that your own device does not.
View or receive information and updates on services supported by UAA IT Services and UA OIT Services. We share updates to our subscribers via Twitter, webhooks, RSS Feeds, or email. These include updates about scheduled maintenance and unplanned outages.
Assistance, and requests associated with the university's Enterprise Service Management system departmental ticketing application, and the Asset/Configuration Item application.
Assistance, and requests related to university calendaring services for students, staff, faculty, and departmental use.
SPSS Statistics is a software package by IBM used for statistical analysis.