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Assistance, and requests associated with using University of Alaska email services for individual, and departmental purposes.


The Payroll Department is a part of UA HR where we support all employees and provide solutions related to payroll activities. The Payroll Team provides support on both web timesheets and manual entry timesheets. This requires working knowledge of earnings codes, deduction codes and other items that make up your paycheck, such as child support orders, IRS and other levies, and court-ordered garnishments. Our Team Purpose is to work as a team, sending the right information and money to the right people at the right time.


UAOnline gives students, staff and faculty access to business aspects of the university.


Assistance, and requests associated with using university supported services such as Google Forms, Microsoft Forms, or Qualtrics for creating online surveys, registration forms, and other forms.


Generative AI licenses for purchase are available to UA faculty and staff for Copilot Pro and Gemini Premium.


Assistance, and requests associated with the university's electronic portfolio (ePortfolio) service.


Google Workspace for Education is a cloud-based productivity suite that helps you and your team connect and get work done from anywhere on any device. Services include Mail, Drive, Docs, Sheets, Slides, Sites, Calendar.


Wired network connectivity provides high-bandwidth, high-availability campus connectivity to the Internet, Internet2, and other online services.


Request new DNS records, changes or updates to existing DNS records, or the removal of DNS records.


Requests for changes and allowances in the UAA network firewall.


Assistance, and requests related to university calendaring services for students, staff, faculty, and departmental use.


Secure, remote, connectivity from non-University of Alaska locations to campus resources.


Assistance, and requests related to university chat services for students, staff, faculty, and departmental use.


Wireless network connectivity provides high-bandwidth, high-availability campus connectivity.


Virtual Desktop Infrastructure (VDI) allows you to access a virtual computer on your own device that may have access to software and other resources that your own device does not.


Request assistance building your travel request, booking the trip, and with your expense report when you return.


Assistance with purchase requisitions, purchase orders, procured purchases/payments, and processing invoices for payment.


Employee Reimbursement (including local mileage reimbursements)/Direct Pay.


Request for review or approval of software currently available or new to the University.


The ADA Accessibility Team is dedicated to providing accessibility support and accommodations for applicants, employees, and visitors inside and outside of the workplace.


The Adobe Cloud is where Adobe software can be accessed. License to adobe software via the Adobe Cloud are centrally managed by a University of Alaska system license agreement. Departments can purchase licenses from this agreement for use by Staff, Faculty, and Students, whether for administrative duties, or academic work.


A PDF Reader will allow you to view, annotate and fill out form-fill PDF documents. To fully edit and modify PDF documents you will need a PDF Editor which will also have all of the same options as a PDF Reader.


UAA's official email marketing platform can be used to send email marketing campaigns to targeted University audiences (all staff and faculty, current students of a particular college, alumni, etc.). The platform is capable of tracking and reporting on the success of a particular campaign (whether an email was opened, if a particular link was clicked, etc.).


The Scheduling & Space Management System (SSMS) for the University of Alaska Anchorage. Used for the managing events; scheduling locations and resources; publishing to web calendars, other tasks or approval for events; and analytics reports for any of those activities.


The Benefits Team oversees the administration of university employee benefits and retirement programs. This includes education about benefit options and enrollment, assisting employees with retirement preparation, and providing resources to support the well-being of UA employees.