Email

Systems Supported
Gmail by Google
Exchange Online by Microsoft

The University of Alaska (UA) provides free email to all students, faculty, and staff. The email service includes webmail and IMAP/POP3 email access for desktop clients as well as handheld devices.

Key Features

  • 100 GB of Email storage*
  • Spam and malware protection
  • Web and client applications for accessing mailboxes

* Storage within Google Workspace is shared between Gmail, Docs, and Photos.

Eligible Peoples

  • Alumni
  • Faculty
  • Sponsored Guest
  • Staff
  • Student
  • Student Employee

Requirements

  • Must have a valid "@alaska.edu" account. Affiliated guests who do not exist in the university system must be sponsored by an affiliated faculty or staff, and have a guest account created.

Cost

Email is provide to the UA community at no cost to the individual.

Availability

Service is available 24 hours per day. Exceptions include: scheduled maintenance and unplanned outages.

Supported By

UAA IT Services. For support, requests may be submitted anytime via the links on the right side of this page. Requests generate a Ticket which will be worked in order received and urgency by the IT Employees with the knowledge and permissions to assist with the request. For immediate support please contact the Technical Support Center.

For immediate assistance please review the Contact IT page for the appropriate support group, or click one of the links to right to submit a ticket.

 
New Department Email Change Department Email Alum Extension Request Support

Details

Service ID: 268
Created
Wed 12/8/21 3:57 PM
Modified
Wed 6/8/22 3:02 PM

Service Offerings (4)

Request New Departmental Email Account
Department and service accounts can be used to send email from a department or group, rather than a specific individual.
Request Change to Existing Departmental Email
Request a change, or decommission/removal, of an existing departmental email account.
Request Alum Email Extension
This service is used by University Alum to request an extension to their UA email account.
Questions or Assistance with Email
Assistance with email for, how to do something; have something done you don't have permissions for; or get answers to questions.