Systems Supported
Gmail by Google
Exchange Online by Microsoft

The University of Alaska (UA) provides free email to all students, faculty, and staff. The email service includes webmail and IMAP/POP3 email access for desktop clients as well as handheld devices.

Key Features

  • 100 GB of Email storage*
  • Spam and malware protection
  • Web and client applications for accessing mailboxes

* Storage within Google Workspace is shared between Gmail, Docs, and Photos.

Eligible Peoples

  • Alumni
  • Faculty
  • Sponsored Guest
  • Staff
  • Student
  • Student Employee


  • Must have a valid "" account. Affiliated guests who do not exist in the university system must be sponsored by an affiliated faculty or staff, and have a guest account created.


Email is provide to the UA community at no cost to the individual.


Service is available 24 hours per day. Exceptions include: scheduled maintenance and unplanned outages.

Supported By


This service is maintained and supported by UAA IT Services. Requests for support may be submitted anytime via the Request Support button on the right side of this page. Requests generate a Ticket which will be worked in order received and urgency by the IT Employees with the knowledge and permissions to assist with the request.

For immediate support please contact the appropriate UAA IT Support office.

Department Email Alum Extension Report Issue


Service ID: 268
Wed 12/8/21 3:57 PM
Fri 7/28/23 1:44 PM

Service Offerings (3)

New or Change to Departmental Email
Department and service accounts can be used to send email from a department or group, rather than a specific individual.
Alum Email Extension
For UAA Alum to request an extension to their UA email account.