Virtual Computer (VDI)

Virtual Computer (also known as Virtual Desktop Infrastructure (VDI)) allows you to have a consistent desktop no matter what device you use to access the desktop. Methods available for access include the web, managed zero client (minimal computer hardware), or software client for almost every platform. VDI also enables access from on and off-campus to specific software and on-premise networks that may be required for employee duties or classes.

There are two base services. The first base service offers all employees the ability to login and uses a standard desktop with the standard UAA desktop software for a more affordable price than managing workstations. Departments can request custom applications be available for their department or specific roles. The second base service, VDI Labs, offers students access to standard and specialized software for completing course work. VDI Labs allows both a physical presence with zero clients and web-based access.

Eligible Peoples

  • Faculty
  • Staff
  • Student
  • Student Employee



24 hours a day 7 days a week exclusions are:

  • During scheduled updated or upgrades that require the system to be unavailable. You can see service availability on the UAA Service Status page.

Supported By

UAA IT Services. For support, requests may be submitted anytime via the links on the right side of this page. Requests generate a Ticket which will be worked in order received and urgency by the IT Employees with the knowledge and permissions to assist with the request. For immediate support please contact the Technical Support Center.

For immediate assistance please review the Contact IT page for the appropriate support group, or click one of the links to right to submit a ticket.



Service ID: 289
Thu 12/9/21 1:02 PM
Sun 12/19/21 7:11 PM