Assistance with technology related issues or service requests with core technologies at UAA.

Categories (10)

Accounts & Access

Account, access, and authority systems and services protect UA's information resources.

Applications & Software

Services related to supported software and applications, including volume licensed software and license eligibility for students.

Communication & Collaboration

Email, Calendaring, MS Teams, Zoom, Telephone (VoIP), and more.

Computers & Peripherals

Personal and departmental computing, scanning, and technology needs.

Educational Technology

Services for technologies used for academic teaching and learning.

Enterprise Information Systems & Automation

Services that are used by across or by multiple departments and/or campuses with UAA. This may include Service that are also used across the UA System.


Assistance with UAA network, including wired and wireless (wi-fi) connectivity.


Assistance, and requests associated with using supported printing devices, and services.


Services providing protection to physical, and/or digital resources.

Website Management

Services relating to university website, web applications, and web development related inquiries.