Popular Services

Request for review or approval of software currently available or new to the University.


Assistance with purchase requisitions, purchase orders, procured purchases/payments, and processing invoices for payment.


The Adobe Cloud is where Adobe software can be accessed. License to adobe software via the Adobe Cloud are centrally managed by a University of Alaska system license agreement. Departments can purchase licenses from this agreement for use by Staff, Faculty, and Students, whether for administrative duties, or academic work.


The Payroll Department is a part of UA HR where we support all employees and provide solutions related to payroll activities. The Payroll Team provides support on both web timesheets and manual entry timesheets. This requires working knowledge of earnings codes, deduction codes and other items that make up your paycheck, such as child support orders, IRS and other levies, and court-ordered garnishments. Our Team Purpose is to work as a team, sending the right information and money to the right people at the right time.


This service is for requesting assistance with setting up hardware or software, or performing repairs or maintenance on a university owned computer.


Assistance, and requests associated with using university supported services such as Google Forms, Microsoft Forms, or Qualtrics for creating online surveys, registration forms, and other forms.


Request assistance building your travel request, booking the trip, and with your expense report when you return.


Generative AI licenses for purchase are available to UA faculty and staff for Copilot Pro and Gemini Premium.


Add or remove a software license on my account.


Assistance, and requests associated with your UA Account/Identity to change your UA password, request access, and more.


Microsoft 365 (aka Office 365) combines the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft's communications and collaboration services - including Office Web Apps, Office desktop applications, SharePoint, and Teams to help individuals be productive from virtually anywhere through the Internet.


The Learning Management System is to deliver course content and interact with instructors and fellow students of a classes. It is primarily used for distance education classes that are taught entirely online but can also used for face-to-face or mixed classes.


SPSS Statistics is a software package by IBM used for statistical analysis.


Assistance and requests related to an employee's assignment such as: changes to primary assignment, requesting an additional assignment, requesting semester hire and rehire of adjuncts, student workers and temporary staff, and processing resignations.


Compensation and Classification is responsible for developing compensation programs, policies, and approaches that meet the unique needs of our academic and business units. This includes the creation and maintenance of the classification systems, compensation structures and the policies and procedures associated with career development and pay practices.


Assistance, and requests associated with the university's Cisco Voice over IP (VoIP) system, Call Manager, long distance dialing, and more.


University of Alaska Anchorage (UAA) offers a content management system (CMS) for web solutions, design, maintenance and support for UAA's research, academic, and administrative groups.


Requests for changes and allowances in the UAA network firewall.


Wireless network connectivity provides high-bandwidth, high-availability campus connectivity.


Employee Reimbursement (including local mileage reimbursements)/Direct Pay.


Wired network connectivity provides high-bandwidth, high-availability campus connectivity to the Internet, Internet2, and other online services.


University of Alaska of Alaska (UAA) has a limited number of computing devices for loan for the purpose of providing or completing University Courses. These device are loaned based on the need for the device in the order of the requests received.


Request new DNS records, changes or updates to existing DNS records, or the removal of DNS records.


Secure, remote, connectivity from non-University of Alaska locations to campus resources.


DocuSign is University of Alaska’s electronic signature solution, a cloud-based application, allowing users to send and sign securely as well as input other data into a document with automated document workflow.