Popular Services

Request review/approval for new software that isn't currently offered/available within the University of Alaska system.


Assistance, and requests associated with using university supported services such as Google Forms, Microsoft Forms, or Qualtrics for creating online surveys, registration forms, and other forms.


Assistance with purchase requisitions, purchase orders, procured purchases/payments, and processing invoices for payment.


The Adobe Cloud is where Adobe software can be accessed. License to adobe software via the Adobe Cloud are centrally managed by a University of Alaska system license agreement. Departments can purchase licenses from this agreement for use by Staff, Faculty, and Students, whether for administrative duties, or academic work.


Assistance and requests related to an employee's assignment such as: changes to primary assignment, requesting an additional assignment, requesting semester hire and rehire of adjuncts, student workers and temporary staff, and processing resignations.


The Payroll Department is a part of UA HR where we support all employees and provide solutions related to payroll activities. The Payroll Team provides support on both web timesheets and manual entry timesheets. This requires working knowledge of earnings codes, deduction codes and other items that make up your paycheck, such as child support orders, IRS and other levies, and court-ordered garnishments. Our Team Purpose is to work as a team, sending the right information and money to the right people at the right time.


Request assistance building your travel request, booking the trip, and with your expense report when you return.


This service is for requesting assistance with setting up hardware or software, or performing repairs or maintenance on a university owned computer.


Assistance, and requests associated with your UA Account/Identity to change your UA password, request access, and more.


University of Alaska of Alaska (UAA) has a limited number of computing devices for loan for the purpose of providing or completing University Courses. These device are loaned based on the need for the device in the order of the requests received.


DocuSign is University of Alaska’s electronic signature solution, a cloud-based application, allowing users to send and sign securely as well as input other data into a document with automated document workflow.


Assistance, and requests related to the UA employee, and department online directory.


Assistance, and requests associated with the university's Enterprise Service Management system departmental ticketing application, and the Asset/Configuration Item application.


Request assistance with timesheets or missing pay.


The Scheduling & Space Management System (SSMS) for the University of Alaska Anchorage. Used for the managing events; scheduling locations and resources; publishing to web calendars, other tasks or approval for events; and analytics reports for any of those activities. It is currently used for scheduling by most Anchorage Campus departments, Kodiak, Mat-Su & Prince William Sound campuses.


Support, service, setup and maintenance of Managed Print system.


Assistance, and requests associated with the university's Cisco Voice over IP (VoIP) system, Call Manager, long distance dialing, and more.


University of Alaska Anchorage electronic door lock system allows individuals to access buildings, as well as interior room(s) they are authorized to access.


Virtual Desktop Infrastructure (VDI) allows you to access a virtual computer on your own device that may have access to software and other resources that your own device does not.


Microsoft 365 (aka Office 365) combines the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft's communications and collaboration services - including Office Web Apps, Office desktop applications, SharePoint, and Teams to help individuals be productive from virtually anywhere through the Internet.


Wireless network connectivity provides high-bandwidth, high-availability campus connectivity.


Audio and video equipment available in university rooms such as, data projectors; DVD/Blu-ray players; document projectors; Cameras; microphones and more.


Assistance with employee recruitment, posting of job pools, and the direct hire of employees. If requesting the hire or rehire of an adjunct, student worker, or temporary staff, please use the Employment Changes service.


Assistance, and requests associated with using University of Alaska email services for individual, and departmental purposes.


The Learning Management System is to deliver course content and interact with instructors and fellow students of a classes. It is primarily used for distance education classes that are taught entirely online but can also used for face-to-face or mixed classes.