Popular Services

The Adobe Creative Cloud suite of software, and web-based applications is available through a centrally managed University of Alaska system license agreement. Departments can purchase licenses from this agreement for use by Staff, Faculty, and Students, whether for administrative duties, or academic work.

This service is for requesting assistance with setting up hardware or software, or performing repairs or maintenance on a university owned computer.

University of Alaska Anchorage (UAA) offers a content management system (CMS) for web solutions, design, maintenance and support for UAA's research, academic, and administrative groups.

University of Alaska of Alaska (UAA) has a limited number of computing devices for loan for the purpose of providing or completing University Courses. These device are loaned based on the need for the device in the order of the requests received.

Assistance, and requests associated with your UA Account/Identity to change your UA password, request access, and more.

Assistance, and requests associated with using University of Alaska email services for individual, and departmental purposes.

SPSS Statistics is a software package by IBM used for statistical analysis.

The Scheduling & Space Management System (SSMS) for the University of Alaska Anchorage. Used for the managing events; scheduling locations and resources; publishing to web calendars, other tasks or approval for events; and analytics reports for any of those activities. It is currently used for scheduling by most Anchorage Campus departments, Kodiak, Mat-Su & Prince William Sound campuses.

Assistance, and requests associated with the university's Enterprise Service Management system departmental ticketing application, and the Asset/Configuration Item application.

Service requests and management of audio, and visual equipment such as data projectors, DVD/Blu-ray players, overhead projectors, and more available within classrooms, conference rooms, and other campus spaces.

Assistance, and requests related to file storage, data archiving, and other related services and collaboration solutions.

Information Technology Services can host and manage software licenses where deployed software applications would benefit from a central license service.

Support, service, setup and maintenance of Managed Print system.

Assistance, and requests associated with the university's Learning Management System (LMS), currently utilizing Blackboard Learn, and related academic technologies.

UAA's Email Marketing Platform can be used to send email marketing campaigns to targeted University audiences (all staff & faculty, current students of a particular college, alumni, etc.). The platform is capable of tracking and reporting on the success of a particular campaign (whether an email was opened, if a particular link was clicked, etc.).

Secure, remote, connectivity from non-University of Alaska locations to campus resources.

The Foxit PDF Editor software is available through a centrally managed University of Alaska system license agreement. Departments can purchase licenses from this agreement for use by Staff, Faculty, and Students, whether for administrative duties, or academic work.

Assistance, and requests related to the UA employee, and department online directory.

This service is for requesting assistance with setting up hardware or software, or performing repairs or maintenance on a personal computer.

Wireless network connectivity provides high-bandwidth, high-availability campus connectivity.

A security system that requires users to prove their identity using more than one factor of authentication to access accounts. It's designed to improve account security and prevent fraudulent account access, improving the basic level of security achieved with just one factor of authentication, usually a password.

Assistance, and requests related to university calendaring services for students, staff, faculty, and departmental use.

Schedule a move of many computers and related equipment for large offices or entire departments from one campus location to another.

Assistance and information related to UAA ID cards/Wolfcard.

Office 365 combines the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft's communications and collaboration services - including Office Web Apps, Office desktop applications, SharePoint, and Teams to help individuals be productive from virtually anywhere through the Internet.