Popular Services

Request for review or approval of software currently available or new to the University.

Assistance with purchase requisitions, purchase orders, procured purchases/payments, and processing invoices for payment.

The Adobe Cloud is where Adobe software can be accessed. License to adobe software via the Adobe Cloud are centrally managed by a University of Alaska system license agreement. Departments can purchase licenses from this agreement for use by Staff, Faculty, and Students, whether for administrative duties, or academic work.

Assistance, and requests associated with using university supported services such as Google Forms, Microsoft Forms, or Qualtrics for creating online surveys, registration forms, and other forms.

The Payroll Department is a part of UA HR where we support all employees and provide solutions related to payroll activities. The Payroll Team provides support on both web timesheets and manual entry timesheets. This requires working knowledge of earnings codes, deduction codes and other items that make up your paycheck, such as child support orders, IRS and other levies, and court-ordered garnishments. Our Team Purpose is to work as a team, sending the right information and money to the right people at the right time.

This service is for requesting assistance with setting up hardware or software, or performing repairs or maintenance on a university owned computer.

Add or remove a software license on my account.

Request assistance building your travel request, booking the trip, and with your expense report when you return.

Generative AI licenses for purchase are available to UA faculty and staff for Copilot Pro and Gemini Premium.

The Scheduling & Space Management System (SSMS) for the University of Alaska Anchorage. Used for the managing events; scheduling locations and resources; publishing to web calendars, other tasks or approval for events; and analytics reports for any of those activities.

Microsoft 365 (aka Office 365) combines the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft's communications and collaboration services - including Office Web Apps, Office desktop applications, SharePoint, and Teams to help individuals be productive from virtually anywhere through the Internet.

Assistance, and requests associated with using University of Alaska email services for individual, and departmental purposes.

Assistance, and requests associated with your UA Account/Identity to change your UA password, request access, and more.

Virtual Desktop Infrastructure (VDI) allows you to access a virtual computer on your own device that may have access to software and other resources that your own device does not.

Assistance, and requests associated with the university's Enterprise Service Management system departmental ticketing application and associated application services. TeamDynamix (aka. TDX) is the university application for this purpose.

Audio and video equipment available in university rooms such as, data projectors; DVD/Blu-ray players; document projectors; Cameras; microphones and more.

The Benefits Team oversees the administration of university employee benefits and retirement programs. This includes education about benefit options and enrollment, assisting employees with retirement preparation, and providing resources to support the well-being of UA employees.

University of Alaska of Alaska (UAA) has a limited number of computing devices for loan for the purpose of providing or completing University Courses. These device are loaned based on the need for the device in the order of the requests received.

A security system that requires users to prove their identity using more than one factor of authentication to access accounts. It's designed to improve account security and prevent fraudulent account access, improving the basic level of security achieved with just one factor of authentication, usually a password.

The Learning Management System is to deliver course content and interact with instructors and fellow students of a classes. It is primarily used for distance education classes that are taught entirely online but can also used for face-to-face or mixed classes.

Assistance and requests related to an employee's assignment such as: changes to primary assignment, requesting an additional assignment, requesting semester hire and rehire of adjuncts, student workers and temporary staff, and processing resignations.

Employee Reimbursement (including local mileage reimbursements)/Direct Pay.

Google Workspace for Education is a cloud-based productivity suite that helps you and your team connect and get work done from anywhere on any device. Services include Mail, Drive, Docs, Sheets, Slides, Sites, Calendar.

Support, service, setup and maintenance of departmental, and shared printers.

Assistance, and requests related to file storage, data archiving, and other related services and collaboration solutions.