Popular Services

Assistance with purchase requisitions, purchase orders, procured purchases/payments, and processing invoices for payment.

The Adobe Creative Cloud suite of software, and web-based applications is available through a centrally managed University of Alaska system license agreement. Departments can purchase licenses from this agreement for use by Staff, Faculty, and Students, whether for administrative duties, or academic work.

The Payroll Department is a part of UA HR where we support all employees and provide solutions related to payroll activities. The Payroll Team provides support on both web timesheets and manual entry timesheets. This requires working knowledge of earnings codes, deduction codes and other items that make up your paycheck, such as child support orders, IRS and other levies, and court-ordered garnishments. Our Team Purpose is to work as a team, sending the right information and money to the right people at the right time.

Request assistance building your travel request, booking the trip, and with your expense report when you return.

This service is for requesting assistance with setting up hardware or software, or performing repairs or maintenance on a university owned computer.

Assistance and requests related to an employee's assignment such as: changes to primary assignment, requesting an additional assignment, requesting semester hire and rehire of adjuncts, student workers and temporary staff, and processing resignations.

University of Alaska Anchorage (UAA) offers a content management system (CMS) for web solutions, design, maintenance and support for UAA's research, academic, and administrative groups.

Virtual Desktop Infrastructure (VDI) allows you to access a virtual computer on your own device that may have access to software and other resources that your own device does not.

University of Alaska of Alaska (UAA) has a limited number of computing devices for loan for the purpose of providing or completing University Courses. These device are loaned based on the need for the device in the order of the requests received.

Assistance, and requests associated with your UA Account/Identity to change your UA password, request access, and more.

The Benefits Team oversees the administration of university employee benefits and retirement programs. This includes education about benefit options and enrollment, assisting employees with retirement preparation, and providing resources to support the well-being of UA employees.

Assistance with employee recruitment, posting of job pools, and the direct hire of employees. If requesting the hire or rehire of an adjunct, student worker, or temporary staff, please use the Employment Changes service.

Assistance, and requests associated with the university's Enterprise Service Management system departmental ticketing application, and the Asset/Configuration Item application.

The Learning Management System is to deliver course content and interact with instructors and fellow students of a classes. It is primarily used for distance education classes that are taught entirely online but can also used for face-to-face or mixed classes.

The Scheduling & Space Management System (SSMS) for the University of Alaska Anchorage. Used for the managing events; scheduling locations and resources; publishing to web calendars, other tasks or approval for events; and analytics reports for any of those activities. It is currently used for scheduling by most Anchorage Campus departments, Kodiak, Mat-Su & Prince William Sound campuses.

Employee Reimbursement (including local mileage reimbursements)/Direct Pay.

SPSS Statistics is a software package by IBM used for statistical analysis.

Assistance, and requests associated with using University of Alaska email services for individual, and departmental purposes.

Assistance, and requests related to file storage, data archiving, and other related services and collaboration solutions.

Microsoft 365 (aka Office 365) combines the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft's communications and collaboration services - including Office Web Apps, Office desktop applications, SharePoint, and Teams to help individuals be productive from virtually anywhere through the Internet.

Secure, remote, connectivity from non-University of Alaska locations to campus resources.

Assistance, and requests related to the UA employee, and department online directory.

Submit Procurement Services approved software waiver requests for new software that isn't currently offered by IT Services.

Compensation and Classification is responsible for developing compensation programs, policies, and approaches that meet the unique needs of our academic and business units. This includes the creation and maintenance of the classification systems, compensation structures and the policies and procedures associated with career development and pay practices.

Request assistance with timesheets or missing pay.