Communication & Collaboration

Get help with Email, Calendaring, MS Teams, Zoom, Telephone (VoIP), and more.

Services (10)

Audio Conferencing

The audio conferencing service is provided through Two Rivers Conferencing for the University of Alaska system.

Calendars

Assistance, and requests related to university calendaring services for students, staff, faculty, and departmental use.

Chat

Assistance, and requests related to university chat services for students, staff, faculty, and departmental use.

Email

Assistance, and requests associated with using University of Alaska email services for individual, and departmental purposes.

Email Marketing Platform

UAA's Email Marketing Platform can be used to send email marketing campaigns to targeted University audiences (all staff & faculty, current students of a particular college, alumni, etc.). The platform is capable of tracking and reporting on the success of a particular campaign (whether an email was opened, if a particular link was clicked, etc.).

Enterprise File Storage/Shared Drive

Assistance, and requests related to file storage, data archiving, and other related services and collaboration solutions.

Mailing List

Assistance, and requests associated with using Mailman for group email discussion, and e-newsletters

Surveys & Online Forms

Assistance, and requests associated with using university supported services such as Google Forms, Microsoft Forms, or Qualtrics for creating online surveys, registration forms, and other forms.

Telephones

Assistance, and requests associated with the university's Cisco Voice over IP (VoIP) system, Call Manager, long distance dialing, and more.

Video Conferencing

UAA’s video conferencing services enables communication and collaboration with conferencing hardware and software systems throughout the world.