Video Conferencing

Systems Supported
Microsoft Teams by Microsoft
Zoom by Zoom Video Communications, Inc.

Using voice, video, and content, the University of Alaska Anchorage's video conferencing services enables communication and collaboration with conferencing hardware and software systems throughout the world. Video conferencing is used for e-learning, thesis defenses, admin meetings, interviews, as a collaboration tool with other institutions, and to gather alternative expertise. This service can bridge users to health organizations, state and federal governments, K-12 institutions, universities and other video sites on a global scale. With connectivity to statewide, nationwide, and worldwide conferencing locations, video conferencing is available to help students, staff and faculty meet their academic and institutional goals.

This service allows individuals to join with traditional hardware based video conferencing rooms from multiple remote locations. Those using Zoom need only a personal computer (Windows or macOS) or iPad, along with a web-cam and microphone, either built-in or external.

Eligible Peoples

  • Faculty
  • Non-University Individual with a UA Login
  • Sponsored Guest
  • Staff
  • Student
  • Student Employee


Video Conferencing, including Zoom web conferencing, is available at no cost to the user with the UA Pro license. The possibility of cost for add-on features is still being determined.


24 hours a day 7 days a week exclusions are,


  • Active UA Identity/Account
  • Device with access to the Internet via Wi-Fi, or Wired network connectivity
  • Headset, or ear-buds
  • Microphone, recommend that echo canceling devices are selected
  • Device with a Web browser, suggested browsers are, Chrome, Edge, Firefox, and Safari
  • For optimum experience with Zoom, and Microsoft Teams we recommend installing the appropriate client for your device

Supported By


This service is maintained and supported by UAA IT Services. Requests for support may be submitted anytime via the Request Support button on the right side of this page. Requests generate a Ticket which will be worked in order received and urgency by the IT Employees with the knowledge and permissions to assist with the request.

For immediate support please contact the appropriate UAA IT Support office.

Request Support

Related Articles (3)

The University of Alaska provides a number of collaboration services to the university community. Students, staff, and faculty can take advantage of one, some, or all of these tools. If you are not sure which one to choose for a specific task, read on for a feature comparison.
Microsoft Teams is a unifying experience that brings together people, conversations and content—along with the tools that teams need—so they can easily collaborate to achieve more. It’s naturally integrated with the familiar Office applications and is built from the ground up on the Microsoft Office 365 global, secure cloud. This article will help you learn more about what Microsoft Teams is, how to use it, and how it will benefit you in your daily computing needs.
Zoom provides easy to use remote conferencing services that combines video conferencing, online meetings, chat, and mobile collaboration.


Service ID: 275
Thu 12/9/21 8:40 AM
Thu 7/20/23 9:33 PM

Service Offerings (2)

Request a Test Call
It is a good idea to test your video, and audio before a meeting or webinar. You can do that either manually, or via requesting a test meeting.
Questions or Assistance with Video Conferencing
Assistance for the Video Conferencing for, how to do something; have something done you don't have permissions for; or get answers to questions.