Multi-Factor Authentication (MFA)

Applications Supported
Duo by Cisco

The University of Alaska provides multi-factor authentication (MFA) to help protect UA students and employees and the data they have access to.

MFA combines multiple elements (or factors) unique to you to protect your account. These elements can include things you know (e.g. a password or PIN), things you have (e.g. a smartphone or security key), or things that you are (e.g. a fingerprint or other biometric information). At UA, the first factor is a password that only you know. The second factor is a device - such as a smartphone, phone, tablet, or token - that the account owner has possession of. 

MFA protects against phishing, social engineering, and password brute-force attacks and secures your account from attackers exploiting weak or stolen credentials. With MFA, your password alone is no longer enough to access your account, dramatically improving account security.

Learn more by reading the Introduction to Multi-Factor Authentication article in the knowledge base.

Setup and Accessing MFA UA Account Settings

Setting up and updating the settings for the MFA for your UA account via ELMO. below are the instruction for locating the settings.

  1. First login to ELMO.
  2. Click Security Settings 
  3. Click the Multi-Factor Authentication option.

Eligible Peoples

  • Faculty
  • Staff
  • Student Employee


To add MFA authentication to an application it must be capable to be setup to use a Single Sign-On (SSO) used by the University. 


The cost of this services is paid for by the University.


This is application is available to use 24 hours a day 7 days a week.

Supported By

This service is maintained and supported by UAA IT Services. Requests for support may be submitted anytime via the Request Support button on the right side of this page. Requests generate a Ticket which will be worked in order received and urgency by the IT Employees with the knowledge and permissions to assist with the request.

For immediate support please contact the appropriate UAA IT Support office.


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Service ID: 301
Thu 12/9/21 3:02 PM
Thu 7/20/23 8:34 PM

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Questions or Assistance with Multi-Factor Authentication
Assistance with Multi-Factor Authentication for how to do something; have something done you don't have permissions for; get answers to questions to common scenarios, or report error messages.