Wireless Network (WiFi)

The University of Alaska Anchorage (UAA) provides high-bandwith, high-availability wireless network (WiFi) service to UAA campuses across the state.

Eligible Peoples

• Faculty
• Non-University Individual with a UA Login
• Sponsored Guest
• Staff
• Student
• Student Employee
• Contracted Vendor

Requirements

• This service requires network access. Customers must be in compliance with the University of Alaska's Acceptable Use of Online Resources policy.
• Device connecting to the network must have a network adapter capable of connecting to a 802.11n/ac network.

Cost

Wireless network connectivity is available at no cost to end users.

Availability

24 hours a day 7 days a week exclusions are,

• During scheduled updated or upgrades that require the system to be unavailable. You can see service availability on the UAA Service Status page.
• Requests for special Wi-Fi networks, and other general services are processed weekdays from 8 a.m. to 5 p.m.

Supported By

UAA IT Services. For support, requests may be submitted anytime via the links on the right side of this page. Requests generate a Ticket which will be worked in order received and urgency by the IT Employees with the knowledge and permissions to assist with the request. For immediate support please contact the Technical Support Center.

For immediate assistance please review the Contact IT page for the appropriate support group, or click one of the links to right to submit a ticket.