Reset Cisco Jabber


This article will walk you through the steps needed to successfully reset the Cisco Jabber application. Resetting Jabber is a good first step when trying to resolve Jabber issues.


What materials do I need?

  • A computer with Jabber installed.
  • The Jabber client opened on the computer.


How do I use this technology?

  1. Click on the Settings icon
    Jabber Settings icon location
  2. Click on Sign out
    Jabber Sign out location

  3. Click on Reset Jabber
    Location of Reset Jabber
  4. Click on Reset
    Location of Reset
  5. Log in to Cisco Jabber.
    1. Login to Cisco Jabber on macOS
    2. Login to Cisco Jabber on Windows


Need additional help or have issues

For support, requests may be submitted anytime by Requesting Support for the Telephones service. Support Requests are worked by Priority based on the Impact and Urgency of need as well as the order they are received by the IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact IT page for ways to contact the appropriate support group.

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Article ID: 803
Sun 3/27/22 11:38 AM
Thu 9/8/22 1:27 PM