Login to Cisco Jabber on Windows

Overview

This is a walkthrough on how to login to the Softphone (Cisco Jabber) client on your Windows computer.

Important
Before you can login to Jabber, your campus phone line must be configured for Jabber use. For assistance getting your campus phone number configured for Jabber, contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or you can use the Seawolf Support Portal to submit a Request Softphone Access ticket.


What materials do I need?

  • A campus phone number configured for Jabber use.
  • A Windows computer with Jabber installed.
     

How do I Login to Jabber?

  1. Open the Cisco Jabber client.
  2. Enter your UaUsername@uaa.alaska.edu and click Continue.

    Initial Jabber Sign in screen
     
  3. Make sure it has your UaUsername only. Enter your UA Password and click Sign In.
    Second Jabber sign in screen

 

Next Steps

Need additional help or have issues

For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.

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