Set GlobalProtect to use Windows Default Browser


The following article will provide directions on setting GlobalProtect to use a default browser on Windows computers.

In this article:

What materials do I need?

  • Windows computer running Windows 10 or later
  • Stable internet connection
  • Web browser (i.e. Mozilla Firefox, Google Chrome, Apple Safari, etc)
  • UA username
  • Current UA password
  • Duo MFA device


Before you proceed with the instructions, please review them carefully to ensure that you do not skip any steps or encounter any issues. However, if you are uncomfortable doing these steps on your own, please submit a ticket or reach out to the UAA Technical Support Center and they will perform a remote screen share with you.
  1. Set up your preferred web browser as your Default Browser: How to Change Your Default Web Browser article by PCMag.
  2. Download GlobalProtect by following the instructions in our article: Install GlobalProtect VPN for Windows.
  3. After downloading the GlobalProtect64.msi file, proceed to the next steps.
  4. Right-click on the Start button (the Windows logo) at the bottom of your screen.
  5. In that menu, left-click on Terminal. However, you might have an alternative name for Terminal on other versions of Windows, such as Command Prompt or Windows PowerShell.
    List of options in the Windows context menu
  6. Type in  cd Downloads.
  7. Press the Enter key on your keyboard.
  8. Paste the following command: msiexec.exe /i GlobalProtect64.msi DEFAULTBROWSER=YES
    Windows PowerShell iwindows with commands entered
  9. Press the Enter key on your keyboard.
  10. The GlobalProtect install windows will open. On this window, under Select whether you want to repair or remove GlobalProtect, click Remove GlobalProtect.
  11. Click the Finish button.
    Global Protect setup
  12. When the Do you want to allow this app to make changes to your device prompt appears, click Yes.
    Run this program
  13. The Removing GlobalProtect screen should now appear.
    Removing Global Protect
  14. After the software has been successfully removed, click Close.
    Installation complete
  15. Go back to the Command Prompt window and press the up arrow. This will bring up the previously entered msi command. Press enter.
    Windows PowerShell iwindows with commands entered
  16. Click on Next to install GlobalProtect.
    Install Global Protect
  17. At the Select Installation Folder prompt click Next
    Select Installation Folder
  18. At the Confirm Installation prompt click Next
    Confirm Installation
  19. When the Do you want to allow this app to make changes to your device prompt appears, click Yes.
    Run this program
  20. GlobalProtect will begin installing.
    Installation progress
  21. After the software has been successfully installed, click Close.
    Installation Complete
  22. Connect to GlobalProtect by following this article here: Connect to UAA GlobalProtect VPN

Need additional help or have issues

For support, requests may be submitted anytime using the appropriate Support for Remote Connectivity VPN form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact IT page for the appropriate support group.

Print Article


Article ID: 1225
Thu 6/23/22 11:30 AM
Thu 6/6/24 11:07 AM

Related Articles (1)

Troubleshooting steps for common GlobalProtect VPN issues.