Install GlobalProtect VPN for Windows


This document gives step by step instructions for how to download and install GlobalProtect VPN for Windows desktops.

In this article:


If you have Duo Multi-Factor Authentication on your account, your preferred DUO method will be used without the normal Duo prompt that allows you to select your method; so, if you have mobile push configured, you will simply get a notification on your mobile device to approve. The client will not give you any indication that this happened. 
We are working with OIT to improve this behavior; however, for technical reasons there is not currently a more user-friendly solution. 


What materials do I need?

  • Desktop computer
  • Internet Connection
  • University of Alaska login credentials

How do I use this technology?

How to Download

  1.  In web browser go to
  2.  Login using your UA credentials.
     GlobalProtect Login Portal
  3.  Click the download link for your type of Windows (32-bit / 64-bit). This can be found in your computer system settings under the about tab. 
    GlobalProtect Download Links

How to Install

  1.  After the download completes, launch the download installer file.
  2. At the Welcome to GlobalProtect Setup Wizard screen, click Next >.

    GlobalProtect Setup Wizard
  3. At the Select Installation Folder screen, keep the default folder, and click Next >.

    GlobalProtect Installer Select Folder Location
  4. At the Confirm Installation screen click Next >.

    GlobalProtect Installation Confirmation
  5. Click install (allow .msi file to make changes), and wait for the installation to complete.


Is there any additional information I should know about?

Information about how to connect to Global Protect can be found in the following knowledge base article:


Need additional help or have issues

For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at

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Article ID: 676
Wed 10/13/21 4:49 PM
Thu 5/2/24 2:39 PM

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