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Employee Software Support
A detailed list of supported software for employees includes updates and patches for operating systems, and supported software titles available in the Software Center (Windows OS), and Self Service (macOS).
Map a UAA Shared Drive on Windows
Install GlobalProtect VPN on Windows
This article gives step-by-step instructions for downloading and installing GlobalProtect VPN on your personal Windows computer.
Install Microsoft 365 apps on a personal computer
How to install UAA-provided Office 365 apps on a personal Windows or macOS computer.
Connect to UAA GlobalProtect VPN
A step-by-step guide to connecting to UAA GlobalProtect VPN.
Microsoft 365 Apps for Enterprise
Learn now to install desktop and/or mobile versions of Microsoft Office on your personally owned devices.
Make a Phone Call Using Cisco Jabber
Print to Snodgrass Hall Nursing
About Endpoint Management Service
Windows Management
Troubleshoot GlobalProtect VPN Issues
Troubleshooting steps for common GlobalProtect VPN issues.
Connect to UAA WiFi - Anchorage on Windows
Instructions on how to connect to the UAA WiFi - Anchorage network for Windows 10 or 11 devices.
Access Your UAA Windows PC Remotely
This article outlines the steps to use the Remote Desktop Protocol (RDP) for connecting to your on-campus UAA Windows PC from an off-campus Windows or Mac computer.
Student Software Support
A list of supported, and unsupported software used by students at the university.
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