UAA IT Services will give its best effort to resolve software issues for students. The IT Technical Support Center will provide troubleshooting for most software issues at no cost.
For third-party software issues that cannot be resolved by the Technical Support Center, students may be referred to the Desktop Services for further troubleshooting.
1) Requires a valid UA Username and Password in order to download linked software.
2) With changes made in Oracle Java licensing, individuals are now required to purchase Java if needed to run applications. We encourage individuals to review Java OpenJDK as an alternative to Oracle Java.
3) macOS Catalina, and newer, no longer supports 32-bit applications. Upgrading may cause some existing applications on your device to stop functioning.
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.