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- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- ESM App Admin
Guide for ESM App Admins to help create custom ticket statuses to support their departmental business practices.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- ESM App Admin
Step by step instructions on how to access the Admin interface (aka TDAdmin) of a Ticketing application. This is applicable for those who are Application Administrators of a Ticketing application.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- ESM App Admin
Introductory information for departmental Application Administrators authorized and responsible for the maintenance, management, and overall operation of their department's Enterprise Service Management (ESM) ticketing application.
- Knowledge Base
- Applications & Software
A list of supported, and unsupported software used by students at the university.
- Knowledge Base
- Communication & Collaboration
- Audio/Video Conferencing
In this article, you will learn how to sign into the Zoom app using your UA Zoom account
- Knowledge Base
- Security
- Multi-Factor Authentication
This article will guide you through the process of replacing your old smartphone with a new one for Duo multi-factor authentication.
- Knowledge Base
- Applications & Software
A detailed list of supported software for employees includes updates and patches for operating systems, and supported software titles available in the Software Center (Windows OS), and Self Service (macOS).