Overview
The Microsoft Windows Management system is a system that is used to remotely manage and service the collection of UAA owned Windows computers. This is done by remotely managing the software, updates, and operating system of UAA Windows devices. With this in place, IT will be able to provide better support and a more standardized work environment to make a more hassle free experience for customers. The system being implemented is called System Center Configuration Manager (SCCM), Microsoft's enterprise-ready software for allowing IT Pros to manage computers (known as "endpoints") running Microsoft Windows. SCCM works using an installed client running with administrative privilege on the endpoint, a central server, and a per-unit caching server called a "distribution point" where the client gets copies of managed content.
Benefits
- Reliability: Your device will quickly receive software updates and patches with little to no interaction on your part.
- Time Efficiency: You will stay more productive as deployment and updating processes run in the background, freeing up more time for teaching, research and management.
- Flexibility: You can choose when and where to install new software or run maintenance on your device through a Self-service portal.
- Security: IT Technicians will manage the security of your machine so you don't have to. You can rest assured that software patches, antivirus protection, and firewalls are well maintained.
- Confidentiality: Your data and files will remain confidential; no personal data is scanned, indexed, or transmitted off your device.
- Compliance: Your device will always be in compliance with federal laws governing requirements for research or student data on University computers.
Is there any additional information I should know about?
If you require software that isn't listed in your Software Center, that is listed as available on the Employee Software Support KB article, please have your supervisor contact IT to request the permissions for additional software.
Important
There may be some additional requirements for some software (ex. purchasing of licences, contacting department head, etc.).