You can use the Enterprise Service Management (ESM) Service Portal to view, comment on, or update your existing ticket requests.
The page will display all of your ticket requests. Use the filters at the top to view requests by status class, department, service, and more.
For support, requests may be submitted anytime using the appropriate Service form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.