- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- Knowledge Management
Information on how attachments, such as large images, documents, PDF, spreadsheets, can be added to Enterprise Service Management (ESM) Knowledge Articles to facilitate access to information related to the article.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- Knowledge Management
Descriptive names are an important part of organizing, sharing, and keeping track of information. This article provides some strategies for creating effective knowledge article names/titles.