Google Group Email Moderation

Overview

Google Group managers can use message moderation to approve messages before they’re sent to the rest of the Group. This gives you the opportunity to make sure messages are appropriate for the entire Group before they’re shared. Moderation should be set up as appropriate by the group manager.

Group Managers are generally granted permission to determine which messages should be allowed to be sent to group members. Messages held for moderation will appear in the Pending Messages queue until a decision is made about their distribution.

In this article:

• Default Moderation Options
• Rejected Message Settings
• Moderation Settings and Execution
  • Turn On Message Moderation
  • Approve or Deny Pending Messages
  • Posting and Moderating Permissions of the Group

What materials do I need?

• Internet connectivity
• Web browser
• Manager role for specified Google Group

Default Moderation Options

• Moderate no messages - all messages get sent to members
• Moderate all messages - all messages are placed in pending until approval
• Moderate messages from non-members - messages from members are sent through, but messages from non-members are held pending

Rejected Message Settings

The Rejected Author notification setting determines whether or not the sender of the rejected message receives a message notifying them that their message did not go through. Options include:

• Do not notify
• Default rejection message
• Custom rejection message

Moderation Settings and Execution

Turn On Message Moderation

1. Sign in to Google Groups.
2. Click My Groups and choose the desired group.
3. On the left side menu, select Group Settings.
4. Scroll to the Message Moderation section and choose the appropriate level of moderation.
5. Click Save changes.

Approve or Deny Pending Messages

To approve or deny pending messages, you must have a role with “Moderate content” permissions. Content moderators also get a “Moderator’s spam report” email that includes any messages held as spam.

To approve or deny pending messages:

1. Sign in to Google Groups.
2. Click My Groups and choose the desired group.
3. On the left side menu, see the Conversations > Pending.
4. To read a message, click on the title.
5. At the top of the screen select one of the following options: Check the box next to the post(s).
   • Approve (check mark): approves the message
   • Reject (⊗): blocks the message
   • Reject author: bans the author from messaging the group and reports the message as spam

Posting and Moderating Permissions of the Group

Managers are able to control members’ ability to post to the group. To set their posting permission:

1. Sign in to Google Groups.
2. Click My Groups and choose the desired group.
3. On the left-hand menu, select Group Settings.
4. Scroll down to Posting Policies.
5. Set the moderating and posting privileges for each group membership level.
6. Click Save changes.

Is there any additional information I should know about?

Visit Google Groups support.

• Approve or block new messages

Need additional help or have issues

For support, requests may be submitted anytime using the appropriate Google Workspace @ UA form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for the appropriate support group.