Overview
The following is the Standard Operating Procedure (SOP) for customers requesting a Blackboard Original Dev Shell.
Important
These types of requests are only available until Dec 31st, 2026. Blackboard will no longer support Blackboard Original Courses after this date.
The Technical Support Center will review all requests for Blackboard Original course shells to determine whether the request meets the requirements for creating an Original Shell.
How do I use this technology?
A Blackboard Original view course shell may be requested by faculty and staff using the Blackboard Course Shell Request.
- Select Request Support
- Fill in the Information required, under Contact Information
- Under Request Details, in the Title to Identify this Request by, put "Request to have a new Original View Course Dev Shell Created"
- In Support Type, select New Development Course Shell
- In additional info, put your reason for wanting a new Dev shell created
- If you have a preference for what the course is named, put Course Name: and the desired name for the course
- If you are using the Dev Shell to copy over Course Content from a Banner-created course, please provide the CRN or Course ID of that course
- Add any documents that you believe may need to be added for this request
- Click Request Support
Need additional help or have issues
For immediate assistance, please review the Contact Us page for the appropriate support group.