Install PrinterLogic on macOS

Overview

On a university-owned computers managed by the Endpoint Management (EPM) system, the PrinterLogic client and browser extension(s) is typically automatically installed. You can quickly check to see if it is installed on a macOS system by looking for the PrinterLogic icon in the Mac menu bar (top right). If the icon is missing, you should be able to install the software manually using the directions provided below.

What materials do I need?

• Internet connectivity
• Mac computer running macOS 15.0+
• Local administrator username/password.

How do I use this technology?

The installation process various slightly depending upon which web browser you elect to use to download the software.

PrinterLogic Browser Extension

If you're using Google Chrome, Microsoft Edge, or Morzilla Firefox it is necessary to first install the PrinterLogic browser extension before installing the PrinterLogic Client software. If you are using Safari proceed to the Install PrinterLogic Client section below. Even if you choose to use Safari to download the software, if you routinely use Chrome, Edge, and/or Firefox we do recommend you install the applicable browser extension; however, these can be installed at a later time.

1. Open a web browser and go to UA Printers website.
2. When prompted to Install <Browser> Extension click Install.
3. A new browser window/tab will open displaying Vasion's support page with a list of available browser extensions.
4. Locate the browser extension appropriate for you browser (e.g. Chrome, Edge, etc.) and click the button. (We'll use Microsoft Edge in this example; however, the process for Google Chrome is similar).
5. A new browser window/tab will open displaying the browser's extension service.
6. Click Get.
7. When prompted, click Add Extension.
8. After the extension is installed proceed to the next section to install the client software.

Install PrinterLogic Client

1. Open a web browser and go to UA Printers website.
2. The Download Printer Installer Client dialog will be displayed.
3. Click the macOS Intel or macOS Apple silicon button.
4. An Apple installer package will be download to your Downloads folder, double-click the file.
   • If you chose macOS Intel, the file will be named PrinterInstallerClientSetup.pkg
   • If you chose macOS Apple slicon, the file will be named PrinterInstallerClientSetup_arm64.pkg
5. In the Install Vasion Print Client installer window, click Continue.
6. On the Read Me pane, click Continue.
7. On the License pane, click Continue.
   1. When prompted if you agree to the terms of the software license agreement click Agree.
8. At the Destination Select pane click Continue.
9. At the Installation Type pane click Continue.
10. Click Install. If prompted, enter your computer's administrator credentials to allow the installation.
    • If Safari is running you will notified that Safari must be closed before the software can be installed. Click Close Application and Install.
11. Once the installation finishes, click Close.
12. When prompted Do you want to move the "Vasion Print Client" Installer to the Trash? click Move to Trash.

Troubleshooting

In some cases the PrinterLogic icon may not be displayed in the macOS menu bar even after it has been successfully installed.

1. Open a Finder window.
2. Navigate to the following path: / Library / Application Support / Vasion / PrinterInstallerClient / service_interface
3. Double-click PrinterInstallerClient.app.

Next Steps

Follow the directions in the Add macOS Printer with PrinterLogic article to add the desired printer(s) on your system.

Need additional help or have issues

For support, requests may be submitted anytime using the appropriate Department & Employee Printing form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for the appropriate support group.