Summary
The PrinterLogic software leverages a browser extension associated with your default web browser. If you receive a message that the Printer Installer Client is not installed within the web browser, then follow the instructions below to verify that the browser extension has been enabled for your account. In most cases on a university owned computer this is all that is necessary.
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Overview
The PrinterLogic software leverages a browser extension associated with your default web browser. If you receive a message that the Printer Installer Client is not installed within the Chrome web browser, then follow the instructions below to verify that the browser extension has been enabled for your account. In most cases on a university owned computer this is all that is necessary.
Important
The PrinterLogic browser extension should install automatically. You do not need to follow the steps on this page unless you see an alert telling you that the extension is not installed.
Tip
The PrinterLogic browser extension used by Google Chrome and Microsoft Edge are effectively identical. If installed in one browser, it usually only needs to be activated in the other browser.
What materials do I need?
- University-owned Windows computer
- Internet connectivity
- Chrome and/or Edge web browser
How do I use this technology?
- Open a web browser and go to UA Printers website.
- When prompted to Install <Browser> Extension click Install.
- A new browser window/tab will open displaying Vasion's support page with a list of available browser extensions.
- Locate the browser extension appropriate for you browser (e.g. Chrome, Edge) and click the <Browser> Extension button. (We'll use Chrome in this example; however, the process for MS Edge is similar).
- A new browser window/tab will open displaying the browser's extension service.
- Click Add to Chrome.
- Extension will be installed. For Edge click the Add extension
Need additional help or have issues
For support, requests may be submitted anytime using the appropriate Department & Employee Printing form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for the appropriate support group.