Sign Into UAA Windows Device Off Campus After a Password Change

Article that explains how to sign into a UAA Windows device that is off campus following a password change.

Overview

Passwords do not update automatically on computers that are not always connected to the UAA network. This article will cover how to sign into a UAA Device after changing your password through Me.uaa/ELMO.

Sign In Steps

1. Sign in to the computer with your previous password.
2. Connect to our VPN using GlobalProtect using your username and current password.
3. Press the Windows key + L to lock the computer.
4. Sign in with your current password.
5. After successful sign in, your computer will be up-to-date with your new password. 

Need additional help or have issues

For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, or email us at uaa.techsupport@alaska.edu.