Install Microsoft 365 apps on a personal computer

Overview

The Microsoft 365 Apps for Enterprise allows current University of Alaska (UA) students, staff, and faculty to download the latest versions of Microsoft 365 software at no cost.

In this article:

• What materials do I need?
• How do I use this technology?
  • Installation
  • Activation
  • Verify Activation
• Is there any additional information I should know about?
  • Frequently Asked Questions (FAQ)
• Need additional help or have issues

What materials do I need?

• Internet connection
• Web browser (i.e. Mozilla Firefox, Google Chrome, Apple Safari, etc)
• Windows or macOS computer that meets minimum system requirements
• Active in the UA System
  • Students who have registered for at least 1 credit through UAOnline within the past year, or
  • Employees with an active job status
• UA username and current UA password.
  • If you forgot your UA username or password, please visit the ME.UAA account recovery website

How do I use this technology?

Installation

1. Open a web browser.
2. In your address bar, type in portal.office.com/account
3. On the Microsoft Sign In page, type in your UA email address, which is your UA username then @alaska.edu at the end.
   
    
4. Click the Next button.
5. On the Enter password page, enter your UA password.
6. Click the Sign In button.
7. A Stay signed in? prompt may appear. You can click the Yes or No button.
8. This will take you to the My account page. Click the Install Office button.
   
    
9. Your browser will prompt you to save the installation wizard file. Save the file.
   Note

   • On Windows, the installation wizard file will be named OfficeSetup.exe.
   • On macOS, the installation wizard file will be named like Microsoft_365_..._Installer.pkg.
10. Once fully downloaded, open the installation wizard file.
11. Follow the prompts on the installation wizard window to begin the installation.
12. Wait for the installer to finish. This may take up to an hour, depending on your internet and computer speed.
13. After the installation, you will see this success message. Click the Close button to continue.
    

Activation

1. Open any Microsoft 365 app. In this example, Word is opened.
2. A window will come up asking you to Sign in. Click the Sign in or create account button.
   
    
3. On the Activate Office window, type in your UA email address.
   
    
4. Click the Next button.
5. On the Enter password page, type in your UA password.
6. Click the Sign In button.
7. For Windows users, you will receive a prompt below outlined in steps 7a and 7b. Follow steps 7a and 7b. Otherwise, macOS users can skip to step 8.
   1. Uncheck Allow my organization to manage my device.
   2. Click No, sign in to this app only to continue.
      
    
8. Congratulations! Your Microsoft 365 apps are now activated and ready to use.
9. The other Microsoft 365 apps should not require you to sign in again, but if it does, return to step 2 under the Activation section.

Verify Activation

1. To verify if your app Microsoft 365 is activated with your UA account, open any Microsoft 365 app. In this example, Word is opened.
2. On the bottom-left of the Home page, click Account.
   
    
3. Under Product Information on the right, you should see Subscription Product for: is set to your UA email.
   

Is there any additional information I should know about?

Frequently Asked Questions (FAQ)

The following FAQs are answered in this article: Microsoft 365 Apps for Enterprise

• How many devices can I install Microsoft 365 Apps for Enterprise on?
• Do I need a license key for Microsoft 365 Apps for Enterprise applications?
• Can I continue to use the applications after I graduate, or leave the University?

Need additional help or have issues

For support, requests may be submitted anytime using the appropriate Personal Computer Support form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact IT page for the appropriate support group.