Add a Project Risk Category

Summary

This article provides information on how to add a risk category to a request or project Risks Register within the Enterprise Service Management (ESM) system.

Body

Overview

Risk categories are a method of grouping related risks for more effective overall risk management. By categorizing risks, there is less likelihood of unintentional overlapping or contradictory mitigation work which could lead to issues.

By default within the Enterprise Service Management (ESM) system all requests and project start with a single category named General. Additional categories can be added as needed. Common risk categories include one, or more, of the following as appropriate for the project:

  • Budget (or Financial) - Risks related to a project's costs, such as a sudden increase in material costs or failure to secure funding
  • External - Risks that are outside of a project manager's control, such as economic changes
  • Legal - Risks related to legal obligations, such as local laws, statutory requirements, and contractual obligations
  • Schedule - Risks related to time, such as events that affect the project's timeline, or priority
  • Scope - Risks related to the uncontrolled expansion of a project's objectives beyond its original intentions
  • Technical - Risks related to technology, such s hardware malfunctions, software bugs, or integration concerns
  • Vendor

What materials do I need?

  • Internet access
  • Web Browser
  • TDWorkManagement access

How do I use this technology?

  1. Login to ESM TDWorkManagement.
  2. Click View Applications.
  3. Click Projects.
  4. Open the appropriate Project.
  5. The Project will open in a new application tab.
  6. From the left sub navigation, click Risk Register.
  7. Click Manage, then click Categories.
  8. Click + Add.
  9. In the Add Category pop-up dialog, enter the desired category name.
  10. Click Save.
Tip
Risk categories may also be added during the risk creation process using the Add Category button to the left of the Category field.

Need additional help or have issues

For support, requests may be submitted anytime using the appropriate Enterprise Service Management form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for the appropriate support group.

Details

Details

Article ID: 2341
Created
Wed 3/19/25 4:11 PM
Modified
Mon 5/19/25 3:49 PM