Move an Issue

Overview

Issues are smaller concerns or questions about a project that are noted along the life-cycle of a project. This article will guide project members on how to move an issue from one project to another on projects managed within the Enterprise Service Management (ESM) system.

How do I use this technology?

To move an issue to a different project:

1. In TDWorkManagement, open the Projects application.
2. Click the appropriate Project in the left navigation.
3. From the left sub navigation, click Issues.
4. Click the Title link of the issue you’d like to move.
5. The Issue detail window will open.
6. Click Actions.
7. Click Move.
8. In the Move Issue popup window do the following:
   1. In the Project/Workspace dropdown menu, select the project the issue should be transferred/moved to.
   2. Optionally, revise the other Issue fields as appropriate.
9. Click the Save button.

Need additional help or have issues

For support, requests may be submitted anytime using the appropriate Enterprise Service Management form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for the appropriate support group.