Edit a Project Stakeholder

Overview

This article will guide a project manager, or alternate project manager(s), on how to edit a stakeholder on a project managed within the Enterprise Service Management (ESM) system.

Add Stakeholder(s)

1. Login to ESM Work Management.
2. Click Applications.
3. Click Projects.
4. Click on your project.
5. In the left column, click Stakeholders.
6. Locate the desired Stakeholder.
7. Beneath their entry, click Edit.
8. In the Add/Edit Stakeholder dialog do the following.
   1. In the Responsibilities/Concerns field update the description of their responsibility or concern.
   2. As appropriate change the Responsible, Accountable, Consulted, or Informed (RACI) role(s) the individual will have on the project.
      Tip

      Review the Get Started with Project Stakeholders article for more details regarding RACI roles.
   3. Click Save.
9. Repeat steps 6 - 8 for each stakeholder who needs to be updated.

Need additional help or have issues

For support, requests may be submitted anytime using the appropriate Enterprise Service Management form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for the appropriate support group.