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These instructions below will help you navigate between the available university service portals.
This article will help you navigate the sign in to the Enterprise Service Management Service Portal.
Ticket workflows define processes to be automated including steps requiring one or more individuals to provide information such as approval or denial of the request or selecting from a list of choices. This article shows how the person the step is assigned to will be notified of the request, how to find and review the request and how to take action on the request step.