How to use the UA Service Portal to search the Service Catalog, Submit a ticket for service, or view your tickets.
A brief introduction to the UA Service Portal.
Attachments can be added to a ticket at any time to facilitate access to supporting documentation necessary to fulfill the requested work.
These instructions below will help you navigate university services available to you.
These instructions below will help you search for university services available to you.
This article will help you navigate the sign in to the Enterprise Service Management Service Portal.
This article will help you navigate the Service Portal to submit a ticket or service request.
These instructions below will help you navigate between the available university service portals.
Ticket workflows define processes to be automated including steps requiring one or more individuals to provide information such as approval or denial of the request or selecting from a list of choices. This article shows how the person the step is assigned to will be notified of the request, how to find and review the request and how to take action on the request step.
You can use the Service Portal to view, comment on, or update your existing ticket requests.
This article will help you cancel or withdraw an open ticket.