Your home for connecting with mission operational support service teams. The UA Service Portal is an easy-to-use site accessible 24/7 to create and manage service requests for business support services that helps you get work done, meet goals, and ultimately support you and the organization in delivering our missions. Featured in UA Service Portal is a Service Catalog that highlights a list of all of the services offered by participating departments to include functions like HR, IT, etc., provide to help you get your important work done efficiently. If this is your first time using UA Service Portal, consider reviewing some of Knowledge Articles covering tips and tricks for utilizing the UA Service Portal.
Information on how to search the Service Catalog, submit a ticket for service, or view your tickets.
For support, requests may be submitted anytime using the appropriate form from our Service Catalog. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.