Overview
Generate a temporary one-day (24-hour) bypass code for Multi-Factor Authentication (MFA) — ideal for users who need a code before taking a proctored test or need to add a new device.
In this article:
What materials do I need?
- Active in the UA System
- Students who have registered for at least 1 credit through UAOnline within the past year, or
- Employees with an active job status
- UA username and current UA password.
- If you forgot your UA username or password, please visit the ME.UAA account recovery website.
- Internet access
- Web browser (i.e. Mozilla Firefox, Google Chrome, Apple Safari, etc)
- Existing device with Duo already set up, where you can successfully authenticate.
How do I use this technology?
- On an existing device with Duo already set up, where you can successfully authenticate, open your preferred web browser.
- Go to ME.UAA (me.uaa.alaska.edu).
- Click the left green box, Username/ID# & Password.
- Enter your UA username or UA ID #, and your current UA password in the respective fields.
- Click the green Submit button.
- Wait for the page to load.
- Several seconds later, the Duo prompt will appear. Authenticate through Duo.
- On the bottom right of the prompt, click the green Security Settings link.
- Near the middle of the prompt, click Generate one-day passcode.
- Click OK on the warning prompt.
- Notate the 9-digit long bypass code.
- Once you're done, click the green Cancel button at the bottom of the prompt.
- Sign out of ME.UAA.
Need additional help or have issues
For support, requests may be submitted anytime using the appropriate Questions or Assistance with Multi-Factor Authentication form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.
For immediate assistance, please review the Contact Us page for the appropriate support group.