Overview
On a university-owned computers managed by the Endpoint Management (EPM) system, the PrinterLogic client and browser extension(s) is typically automatically installed. You can quickly check to see if it is installed on a Windows system by looking for the PrinterLogic icon in the Windows task bar (bottom right). If the icon is missing, you should be able to install the software manually using the directions provided below.
What materials do I need?
- Windows computer running Windows 11
- Internet connectivity
- Local administrator username/password
How do I use this technology?
The installation process various slightly depending upon which web browser you elect to use to download the software.
PrinterLogic Browser Extension
If you're using Google Chrome, or Mozilla Firefox it is necessary to first install the PrinterLogic browser extension before installing the PrinterLogic Client software.
Install PrinterLogic Client
Tip
While PrinterLogic has browser specific extensions which may need to be manually installed (see section above), the primary Windows client only needs to be installed once.
- Open a web browser and go to UA Printers website.
- The Download Printer Installer Client dialog will be displayed.
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- Click the Download button.
- The PrinterLogic client installer download progress window will be displayed.
- After the download has completed, quit your browser application (i.e. close all browser tabs).
- Open your Downloads folder in Windows Explorer.
- Locate the PrinterInstallerClientSetup.exe file that was downloaded.
- Right-click the file and select Properties.
- On the General tab near Security check the Unblock checkbox.
- Click Ok.
- Double-click the PrinterInstallerClientSetup file.
- On the Welcome to the InstallShield Wizard for Printer Installer Client click Next >.
- On the Ready to Install the Program screen click Install.
- Wait while the Installing Printer Installer Client completes.
Tip
If you hadn't already quit your browser application, you may see a prompt to <Browser> needs to be restarted to finish the install. Please close all windows. If so, quit the browser listed, then click Ok.
- When the InstallShield Wizard Completed screen appears, click Finish.
- Delete the PrinterInstallerClientSetup.exe file from your Downloads folder.
Next Steps
Follow the directions in the Add Windows Printer with PrinterLogic article to add the desired printer(s) on your system.
Need additional help or have issues
For support, requests may be submitted anytime using the appropriate Department & Employee Printing form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for the appropriate support group.