Enable Windows PrinterLogic Firefox Extension

Overview

The PrinterLogic software leverages a browser extension associated with your default web browser. If you receive a message that the Printer Installer Client is not installed within the Firefox web browser, then follow the instructions below to install the browser extension. In most cases on a university owned computer this is all that is necessary.

Important
This article walks through the steps on manually installing the PrinterLogic extension on the Firefox browser to allow communication between the browser and the installed client when accessing PrinterLogic's Self-Service portal.

What materials do I need?

  • University-owned Windows computer
  • Internet connectivity
  • Firefox web browser

How do I use this technology?

  1. Open Firefox web browser and go to UA Printers website.
  2. When prompted to Install Firefox Extension click Install.
    Windows Firefox Install PrinterLogic browser extension dialog window
  3. A new browser window/tab will open displaying Vasion's support page with a list of available browser extensions.
    Windows Firefox Vasion PrinterLogic Extension Installation webpage
    1. The webpage might ask to accept cookies so make your choice.
  4. Locate the browser extension appropriate for you browser (Firefox) and click the Firefox Extension button. (You will get a pop-up asking to accept the install on you computer).
    Windows Firefox Vasion PrinterLogic Firefox extension button highlighted
  5. The Firefox Extension button should display an Add PrinterLogic Extension message, click Add.
  6. When finished the message should change to say PrinterLogic Extension was added, click Ok.

Alternate Method for Manually Installing Firefox Extension

  1. Download the PrinterLogic Signed XPI file.
    • Right-click on the link above and the file should be downloaded to your Downloads folder.
  2. Open a Windows Explorer window and goto your Downloads folder.
  3. Locate the printer_installer@printerlogic.com.xpi file that was downloaded.
  4. Right-click the file and select Properties.
  5. On the General tab near Security check Unblock.
    Windows Firefox PrinterLogic XPI file Properties window with unblock checkbox highlighted
  6. Click Ok.
  7. In Firefox in the URL field type about:addons.
    Windows Firefox URL field typing about:addons
  8. Press return to open Firefox's Add-ons Manager.
    Windows Firefox Add-ons manager screen
  9. Drag-drop the downloaded XPI file to the Firefox Add-ons Manager window.
  10. The Firefox Extension button should display an Add PrinterLogic Extension message, click Add.
    Windows Firefox Add PrinterLogic Extension dialog after XPI was drag/dropped Add-Ons manager screen
  11. When finished the message should change to say PrinterLogic Extension was added, click Ok.
    Windows Firefox PrinterLogic Extension was added confirmation dialog with OK button highlighted

Need additional help or have issues

For support, requests may be submitted anytime using the appropriate Department & Employee Printing form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for the appropriate support group.

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