- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- Knowledge Management
Information on how attachments, such as large images, documents, PDF, spreadsheets, can be added to Enterprise Service Management (ESM) Knowledge Articles to facilitate access to information related to the article.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- Project Management
- Project Sections & Components
- Project Announcements
In the scenario where an attachment was incorrectly added to a project announcement within the Enterprise Service Management (ESM) system, it can be easily deleted by any of the project's participants. The following article will provide guidance on how to delete the undesired attachment on a project announcement.
- Knowledge Base
- How to use the UAA Service Portal
Attachments can be added to a ticket at any time to facilitate access to supporting documentation necessary to fulfill the requested work.