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Information on requesting Time and/or Expense types within the Enterprise Service Management system.
Information about managing availability of Time Types and Expense Accounts on a ticket.
A guide for how to remove an erroneously added expense on an existing ticket.
A guide for how individuals can record expenses related to a ticket.
A guide for how to edit an existing ticket expense that was erroneously entered can be corrected as necessary.
Information about tracking time, and expenses on Enterprise Service Management (ESM) tickets, tasks, or projects.