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This article will help individuals to understand how the difference between functional roles and resource pools within the Enterprise Service Management system.
This getting started article will help individuals to understand the Enterprise Service Management (ESM) Portfolio Planning. The individual must have the Portfolio Planning application and access to Work Management.
This article will help department/organizational leadership to manage and evaluate project requests using the Enterprise Service Management (ESM) system.
This article will help individuals to understand how the project request scoring process works within the Enterprise Service Management system.